HOFSTEDE & THEORY
Who created the Cultural Dimensions Theory?
Geert Hofstede
In low-PDI cultures, employees expect to be ______ before decisions.
Consulted
Which airline had safety problems linked to hierarchy?
Korean Air
How many cultural dimensions are included in Hofstede’s final model?
6
In high-PDI cultures, hierarchy is seen as what?
Natural and expected
What year did Flight 801 crash?
1997
What does PDI stand for?
Power Distance Index
Which type of boss is ideal in low-PDI cultures?
A resourceful democrat
Why didn’t the copilot directly challenge the captain?
Because of Korea’s high power distance culture
What does Power Distance measure?
The extent to which people accept unequal distribution of power
Name one country with a high PDI score.
Mexico, Malaysia, or France
What training did Korean Air implement after the crash?
Crew Resource Management (CRM) training.
Which company’s employees were originally studied by Hofstede?
IBM employees
Why can informal communication offend high-PDI negotiators?
Because it may seem disrespectful to authority and hierarchy
What was the major lesson from the Korean Air case?
Excessive hierarchy can block communication and create dangerous situations.