This source of power is derived from the quality of ones interpersonal relationships and their connections to others.
What is Referent/Connection Power?
This is the ability of a manager to protect a subordinate from punishment when others are reprimanded for the same mistake.
What is interceding favorably for others?
This concept describes power that becomes legitimate when recognized or relied upon by others within an organization.
What is authority?
This article by Niven Postma explains that avoiding organizational politics limits your influence, urging employees to build and use political skills ethically.
What is You Can't Sit Out Office Politics?
This occurs when a leader has legitimate positional authority but lacks informal credibility, causing employees to comply outwardly while quietly resisting change.
What is power without authority?
When used in excess, this source of power alienates followers and dissolves loyalty.
What is Coercive Power?
A manager demonstrates power when they can place a talented employee into a highly desirable position within the organization.
What is securing desirable placements for subordinates?
These are the three main types of organizational authority that shape how influence operates in companies.
What are positional authority, expert authority, and relational authority?
Employees use this political tactic to form alliances and strengthen their influence by uniting around shared goals.
What is coalition building?
When authority is used efffectively, it brings this combination that keeps teams coordinated and aligned.
What are structure and clarity?
What are the other two names for Referent/Connection Power?
What are Social and Networking Power?
Managers with this power can influence what gets discussed in key policy or decision-making meetings.
What is agenda-setting power?
This form of authority comes from formal roles and hierarchy, and can be strengthened when leaders flatten structures and empower decision-making across teams.
What is positional authority?
This positive form of politicking involves openly communicating knowledge to help others make better decisions.
What is information sharing?
Which source of power was not named in the textbook, but included by American Express?
What is Information Power?
What are two sources of power that might be held by the head of the engineering department?
What are Legitimate and Expert Power?
When a manager is invited to important meetings or sought out by top executives for advice, this symbol of power is being displayed.
What is being consulted by top leadership?
When someone’s influence is built on competence and credibility, and others rely on their judgment, this type of authority is at work.
What is expert authority?
A person conducted this analysis when deciding to end a work friendship because the effort and stress outweigh the rewards it provides.
What is Cost-Benefit Analysis?
These exist in every organization because of limited resources and differing interests.
What is office politics?
This source of power is often sought after by organizations for its link to widespread employee development.
What is Expert Power?
A manager who can obtain early information about decisions or policy changes before others demonstrates this form of influence.
What is control over information / early access to decisions?
Whether authority builds commitment or creates compliance depends on these two key leadership qualities.
What are intent and transparency?
This concept links politicking and Social Exchange Theory, showing how influence often depends on returning favors or support.
What is reciprocity?
Collectively, these six indicators such as advocacy, access to early info, above-average rewards , agenda influence, desirable job placements and consulted by leaders reveal who holds real influence in an organization according to Rosabeth Moss Kanter.
What are the symbols of managerial power?