General Power
The capacity that A has to influence B.
What is Power?
Based on an individual's position in the organization.
What is Formal Power?
Power that comes from an individual's unique characteristics.
What is personal power?
Asking for compliance based on friendship or loyalty.
What is personal appeals?
Activities that are not part of a person's formal role but that either influence or are an attempt at influencing.
What is political behaviour?
The greater B's ________ on A, the greater A's power in the relationship.
What is dependence?
Represents the formal authority to control or use organizational resources.
What is legitimate power?
Influence wielded as a result of expertise or special skills.
What is expert power?
Enlisting the aid or support of others to persuade the target to agree.
What are Coalitions?
Politics in an organization stem from the concept that resources are _________.
What is limited?
A person can have power over you only if.....
What is, "they have something you desire".
Power to which people conform because it has positive benefits.
What is reward power?
Based on identification of with a person who has desirable resources or personal traits.
What is referent power?
Developing emotional commitment by appealing to a target's values, hopes and aspirations.
What is inspirational appeals.
The higher the level of __________ in an organization, the lower the level of political behaviour.
What is trust?
Power can only be held by individuals. T/F
Power can be held by individuals or groups.
Power that depends on the fear of negative results from failure to comply.
What is coercive power?
Some people with no formal power have referent power and exert influence because of (name one of the three).
What is charismatic dynamism, likability or emotional effect on us?
You will likely be more effective if you start with harder tactics like exchange, coalitions and pressure.
What is False. Start with softer tactics. Pg 249
This approach treats the pie as fixed, so any gain by a person comes at the expense of another.
What is zero-sum?
Power does not require _________, merely dependence.
What is goal compatibility (or common goals)?
Joe assigns Frank some work that Frank finds unpleasant because Frank didn't do something Joe wanted done. What power base is Joe using.
What is coercive?
Research suggests that formal power bases are more effective than personal power bases. T/F
False. Pg. 248
Those that are able to exert influence without others being able to detect it.
What is politically skilled?
It describes the practice of rigorously documenting activity project and image of competence and thoroughness.
What is buffing?