Dining Basics
Business Meal Etiquette
Professional Conduct
First Impressions
The Menu
100

Where should your napkin be placed when you first sit down?

On your lap

100

Who should pay for the meal during a business lunch, the host or the guest?

The host

100

True or False: It’s acceptable to check your phone discreetly during a professional meal.

False

100

What’s the first thing you should do when meeting someone?

Offer a firm handshake and smile

100

What type of food should you avoid ordering during a business meal?

Messy or hard-to-eat foods (ribs, spaghetti)

200

Which utensil do you use first, the one closest to the plate or farthest?

Farthest from the plate

200

If you spill a drink, what should you do first?

Apologize and signal for assistance

200

What should you do if you forget someone’s name during an introduction?

Politely ask them to repeat it

200

Should you stand or sit down when shaking someone's hand?

Stand

200

Who orders first, the host or the guest?

The guest, after the host suggests they go first

300

Where should you place your utensils when finished eating?

Diagonally across your plate (10 and 4 position)

300

How do you handle a meal that’s served incorrectly?

Politely inform the server

300

When should you send a thank-you note after a business meal or interview?

24-48 hours

300

True or False: Your body language communicates as much as your words.

True

300

If you have dietary restrictions, when should you inform the host?

Before the meal, if possible

400

True or False: It’s acceptable to start eating once your food arrives, even if others haven’t been served.

False

400

When should you discuss business topics during a meal?

After small talk, usually after the entrée is ordered

400

What is one topic to avoid during professional dining conversation?

Politics, religion, or controversial topics

400

What’s one thing you should always do when introducing yourself?

State your full name

400

What should you do if your food arrives undercooked?

Politely let the server know

500

What is the correct way to signal to a server that you are still eating?

Place utensils in an inverted V or crossed on the plate

500

How should you respond if offered alcohol during a business meal and you prefer not to drink?

Politely decline and order a non-alcoholic beverage

500

What does maintaining good eye contact during a meal show?

Confidence and attentiveness

500

What is the proper way to introduce two people?

Say the name of the person with higher status first

500

Why is it smart to avoid the most expensive item on the menu?

It may appear inconsiderate or unprofessional

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