Acronyms
Problem Statements
Process Maps
Other Tools & Event Types
Not PPI
100

This acronym stands for Practical Process Improvement.

PPI 

100

When writing a problem statement, you want to do your best to not include this in your statement.

A solution

100

The symbol used for a process step.

Square/Rectangle

100

What is the tool which we use to record our PPI ideas?

Rever

100

What five-letter word becomes shorter when you add two letters to it?

Short

200

This acronym showcases the 8 types of waste. 

DOWNTIME

200

When writing a problem statement, you should start with this word since you are describing what is happening in the process right now.

Currently

200

The symbol used at the start and end of the process map.

Circle/Oval

200

There are over 100 of these type of PPI events which are submitted into Rever each year. What are these quick & easy projects called?

JDI or Just Do It's

200

A sundial has the fewest moving parts of any timepiece. Which has the most?

An hourglass—It has thousands of grains of sand.

300

PDSA is the Thermo Fisher PPI lifecycle. What does PDSA stand for?

Plan, Do, Study, Act

300

Each problem statement will have how many problems within it.

One

300

The symbol used for a decision point in a process map.

Diamond

300

There are usually 1 or 2 of this type of PPI events a year. They are large scale and usually decided upon by the Steering Committee or senior leadership.

Kaizen

300

Paul’s height is six feet, he’s an assistant at a butcher’s shop, and wears size 9 shoes. What does he weigh?

Meat. 

400

The purpose of this tool is to make and maintain an organized, clean, high-performing, and safe workplace for increased work efficiency and motivation. 

Sort, Set in Order, Shine, Standardize, Sustain

5S

400

What is one of the 5 tenants of a problem statement.

Concise

Specific

Measurable

Includes 1 problem

No implied solution

400

This is the more granular process map view. This view will allow for decision points and can have as many steps as the process allows for without descending into the 1-foot granular view.

500-foot view

400

This tool means to go to where the work is being done – it is a great way for individuals to observe what is occurring in a process, ask questions, listen, and engage those doing the work

Gemba Walk

400

A man stands on one side of a river, his dog on the other. The man calls his dog, who immediately crosses the river without getting wet and without using a bridge or a boat. How did the dog do it?

The river was frozen.

500

This acronym stands for a simple, standardized approach to problem solving, enacted when there is a gap to performance with no immediately visible solution, or when a problem is encountered that was supposedly previously solved. We use this when we want to solve for the true issue and not a symptom.

RCCM

500

It is important to have this in your problem statement to show why your problem is something that should be solved for. Helps build your business case.

Data/Numbers

500

When we see loops or backwards flow in the process map this is a good indicator that there is what present?

Waste. 

500

This tool is used in conjunction with pareto analysis to find a data driven root cause. This tool is very basic, and children are known to use it in daily conversations.

5 Why

500

Forrest left home running. He ran a ways and then turned left, ran the same distance and turned left again, ran the same distance and turned left again. When he got home, there were two masked men. Who were they?  

The catcher and the umpire.

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