Centers
General Questions 1
General Questions 2
Is it covered ?
100

Which Center Only does PABs on tuesdays

Annapolis

100

what is the percentage of failure for a PAB ? 

0.0%

100

What is donation request daily goal ?

15 per day 

100

Can medications be mailed outside of MD for TMABs ?

NO. Only to residential MD addresses 

200

Where are Vasectomy procedure mainly done ?

Primarily done at Baltimore office

200

What are the medication used for MABs

MIFIPRISTONE & MISOPROSTOL

200

If patient is running late more than 15 minutes

CSA reaches out to Center Manager via Teams chat (Document appt notes if no contact)

200

Which service is provided through all channels ?

IN-OFFICE/TELEHEALTH/PPDIRECT/EVISITS

MEDICATION ABORTION

UTI TEST N TREATMENT (MILD SYMPTOMS)


300

Which Center does not offer the HPV Vaccine

The HPV vaccine is offered in all centers

300

If a existing patient is experiencing a abortion related emergency to who and how do you transfer the call ?

Warm transfer to Baltimore RN Emergency line 

300

If a patient reports a known STD other than HIV/AIDS, how should the visit be scheduled?

Next available Telehealth or In‑Clinic visit

300

What Insurance covers Telehealth MABs

Medicaid

400

Which Association works with the Frederick center scheduling multiple appointments. 

Frederick Breast Cancer Association

400

What sedation is provided for IUD Insertion ?

Lidocaine/ Nitrous Oxide

400

Where Is Nitrous Oxide injected for pain management ? 

Nitrous Oxide is a Gas 

400

What Is the name of agency that we use for after hours support ? 

Sound Consulting Nurse (SCN)

500

Who are the 2 new center Managers for Waldorf and Baltimore ?

Wanda Culley: Waldorf 

Shauna Grier: Baltimore

500

Give me one Key Aspects of the PPM Mission

  • Comprehensive Care: Providing services like contraception, STI testing, cancer screenings, and abortion care.
  • Access & Equity: Ensuring access to health services for all, particularly those with limited options.
  • Education & Advocacy: Offering medically accurate education and advocating for reproductive rights.
  • "Care No Matter What": Committed to serving the community with dignity and respect
500

If a employer calls in to verify the validity of a back to work note, what should you do ? a employee

You should not address questions regarding the legitimacy of a doctor's note. We may defer the call to Medical Records team. They would likely ask for a release letter from the patient in order to discuss any details.

500

How much is the cost of PAB at 18 weeks gestation at PPM ?

We do not offer PABs past 17.6 weeks 

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