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100

which review type is most likely to involve discharge planning?

Concurrent review

100

A patient goes for surgery with pre-approval. The insurance later checks if the procedure was medically necessary. Which review type applies?

Retrospective Review

100

CMS, NCQA and URAC have similar turnaround time frameworks for UM decisions? True/False

True

100

Which of the following is a prior authorization criterion for expedited review? a) provider reference b) risk of serious harm c) type of insurance d) length of hospital stay

b) risk of serious harm

100

Medicare is a federal health insurance program for individuals aged 65 and older, and certain younger people with disabilities. True or False? 

True

200

What is the main purpose of insurance?

To provide financial protection against unexpected costs

200

which of the following is NOT a characteristic of Prior Authorization? a) conducted before care is delivered b) ensures services are appropriate c) Used for ER admissions d) May be called precertification

c) Used for ER admissions

200

Scenario: A provider submits a request for urgent radiation therapy for a cancer patient. Which criterion applies, and what is the required TAT?

Urgency of required treatment; 72 hours

200

Which is NOT a characteristic of provider outreach? a) clarify information submitted b) Request clinical info c) Communicate determinations d) approve claims automatically

d) approve claims automatically

200

What is the primary purpose of Utilization Management guidelines? 

To ensure care is appropriate, efficient and cost effective 

300

Which of the following is a common reason for claim denial under UM guidelines? a) incorrect CPT code b) Provider signature on a separate page c) Missing documentation supporting medical necessity d) Using an electronic health record

c) Missing documentation supporting medical necessity

300

You receive a prior authorization request on Friday 4pm. When does the TAT clock start?

Friday at 4pm

300

LCDs apply nation wide and override NCDs. True or False?

False

300

What tool can help flag services requiring NCD/LCD checks before submission? 

EHR alerts

300

Which of the following is NOT part of the steps to apply NCDs and LCDs effectively? a) coverage determination b) check coverage criteria c) Ensure correct coding d) Negotiate provider reimbursement rates

d) Negotiate provider reimbursement rates

400

Why is correct coding critical under UM guidelines?

It ensures claims are paid promptly and prevents denials

400

Which managed care plan guarantees coverage for out-of-network providers without any extra cost?

None 

400

Which tools are commonly used to support clinical decisioning? 

InterQual and MCG

400

Medicaid is offered by state government only? True or False

False

400

The following are protected health information except one. a) address b) medical records c) education records d) Laboratory results

c) education records

500

What is the purpose of McKesson InterQual criteria? 

To support medical necessity and level-of-care decisions

500

Which of the following BEST describes Milliman Care Guidelines (MCG)? a) a tool to determine reimbursement rates b) Evidence based guidelines emphasizing care pathways and discharge planning c) A coding system for Medicare claims d) a federal regulation for managed care organizations

b) Evidence based guidelines emphasizing care pathways and discharge planning

500

What is the primary purpose of InterQual Criteria in healthcare? 

To assess medicla necessity and appropriate level of care

500

The following are true in understanding NCD except for one. a) Plan benefit b) coverage summary c) Indications and limitations of coverage d) covered ICD-10 codes

a) Plan benefit

500

What does HITCH stand for? 

Health information Technology for Economic and Clinical Health Act

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