ADKAR MODEL
Awareness
What does the first "A" stand for in the PROSCI ADKAR model?
5 to 7 times
How many times does someone need to hear/see/experience a change communication before it truly sticks?
Desire
What does the D stand for in the PROSCI ADKAR model?
The persons direct supervisor/team leader
Whose communication is most influential when talking about how change will impact someone personally?
Knowledge
What does the K stand for in the PROSCI ADKAR model?
Company Senior Executives
Whose communication is most influential when talking about how change will impact the business at large?
Ability
What does the second A stand for in the PROSCI ADKAR model?
Awareness and Reinforcement
What 2 ADKAR elements are usually affected the most by communication?
Reinforcement
What does the R stand for in the PROSCI ADKAR model?
An email on Monday, training on Tuesday and go live on Wednesday
What is a poor way to communicate a change to people?