Professional Standards
Criteria established by professional organizations that outline professional behavior in one's practice.
What are the Standards of Practice?
To help clients achieve the best medical outcomes possible.
Why do Patient advocates collaborate with health care teams in and out of the hospital?
Your client has decided that she cannot make her own health decisions and would like her sister to make those decisions for her.
What is a Living Will and a Health Care Proxy?
Retaining your best friend's boyfriend as a client.
What is a conflict of interest?
Improved quality of life and improved mental health.
What is a benefit of preventative care?
Emily has worked as a professional in many healthcare fields. She is now employed as a Patient Advocate. What services can she provide her clients?
What is supporting clients in making informed decisions by providing them with reputable resources?
Diagnose and provide legal advice.
Actions to avoid as a Patient Advocate.
HIPAA, Ethical Standards, and policies of their organizations.
What standards must Patient Advocates adhere to?
Executing a living will.
What is an example of self-determination?
Protected Health Information.
What is the full form of the acronym PHI?
What should you tell your 66-year-old client when he asks for your help in reviewing his health insurance options for the following year
What your field of expertise is, and that you would be happy to refer him to a professional in the health insurance industry.
Provide your client with the information and support to make informed decisions.
What is one responsibility of a patient advocate?
Written instructions that explain your health care wishes, particularly at the end of life.
What is a Living Will?
Adaptation in the face of adversity in trauma, tragedy, threats, or stress.
What is resilience?
Verbal communication, nonverbal communication, and listening.
What are the methods of communication?
Practice of being open and honest with others.
What is transparency?
To help their client navigate the healthcare system.
What is the primary role of a Patient Advocate?
Describes consent given by a patient, next of kin, legal guardian, or a designated person for an intervention, treatment, or service after the provider gives sufficient information.
What is informed consent?
Monthly fee for Health Insurance Coverage.
What is a premium?
Terminating a relationship with a client without giving the client notice.
What is abandonment?
Explains the fee for services, the scope of practice, and the length of contracts for services.
What is a written service agreement?
Training is not required.
What training is required for a Patient Advocate?
Your client moves from an assisted living facility to a long-term care setting.
What is transition of care?
The correct term for a person who uses fentanyl.
What is a person with a substance abuse disorder?
Standards established by the U.S. Department of HHS that provides clients access to their medical records and control over the usage of their PHI
Health Insurance Portability and Accountability Act, (HIPAA).