Presentation Rules
Telephone Manners
Using Teamwork
Showing Emotions
Different Appearances
100
How should the listener be sitting while the speaker is talking?
Up straight
100
What is the first thing you say when answering the phone?
Hello
100
What does it mean to use teamwork?
To work together to get something done.
100
What is another name for the word "emotion"?
Feelings
100
What are two parts of someone's appearance that can tell us something about them?
Their facial expression. Their body language. Their clothing.
200
What should any questions be about?
Only the topic that the speaker was talking about.
200
What is the last thing you say when finishing a phone call?
Goodbye
200
When is a time that you have used teamwork?
Any good example.
200
What are three different emotions?
Anger Happiness Sadness Thanfulness Disappointment Silly Shyness Fright Jealous
200
Pick 2 people from the group. What is something about each person that tells you something about them?
Clothing, facial expression, or body language of 2 group members.
300
How should the speaker talk?
Loudly and clearly.
300
If you are calling someone you have never spoken to on the phone before (and who probably does not have your number in their phone), what is the first thing you should tell them after "hello?"
Your name
300
What is another name for teamwork?
Working together Helping Partnership
300
What is two ways to know how someone is feeling?
The way they look (facial expression). The words they say. How they say those words.
300
Think of one type of person who has a "special" appearance characteristic. What does that characteristic tell you about them?
Scrubs-doctor, nurse Gray hair-older person Dress-girl Nametag-the person's name, title
400
What are at least two things you need to remember when getting ready to give a presentation?
-WHO are you speaking to? -WHAT do you want to tell them? -HOW can you be clear with your message? -WHEN? Know how long you have to talk. (at least 2 of the above)
400
If you are ordering pizza, what are two things you need to remember to tell the person at the pizza place?
Your address Your phone number What size pizza What type of crust What toppings you want Deliver or pick up
400
What is one good thing that can come from teamwork?
Getting things done faster. Getting things done better. Feeling good about helping someone. There are some things that can't be done alone.
400
If one of your friends was crying, how would you guess he or she was feeling?
Sad Angry
400
What does your appearance tell others about you?
Long hair, makeup, jewelry-girl Uniform-where you work
500
Where should the listener's eyes be when someone else is speaking?
On the speaker.
500
What is one problem you might have when talking on the phone to someone and how would you fix it?
Any problem and solution.
500
How does teamwork make you feel?
Good Proud Happy
500
Pick 2 people in the group. How do you think they are feeling right now and why?
2 emotions and correct explanations about group members.
500
What are four important items to use for good hygiene?
Toothpaste Toothbrush Shampoo Conditioner Soap Brush Washcloth Deoderant
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