CPT and Modifiers
Policies and Process
Understanding EOBs & Verifications
Understanding Medical Records
100

This office visit code is used for a new patient visit which requires a medically appropriate history and/or examination and a high level of medical decision-making. The time code for this CPT code is between 60 to 74 minutes. 

What is 99205

100

When your note advises you will follow up on an account (encounter) because you left a voicemail, were you supposed to receive a fax, etc.…This is the timeframe your are required to follow up within. 

What is 5 business days

100

This two-letter abbreviation attached to a denial code, gives you the ability to bill the patient. 

What is PR

100

Under this section of the chart note, you can usually locate the doctor's plan of treatment and previous treatments. 

What is the Assessment/Plan section

200

This modifier is used when an office visit was performed on the same date as a procedure or service and by the same physician, but the patient's condition required a significant, separately identifiable office visit. 

What is Modifier 25

200

According to the COB and insurance terminated procedure, you are to reach out the patient first by phone, then by letter. If you submitted a letter to the patient, you must also leave notes in these 2 locations

What is Nextgen Alert and next appointment

200

This set percentage applied to patient responsibility is usually only applied to procedures & medications, but can also apply to office visits. 

What is co-insurance

200

This type of pain starts in one section of the body and goes down to another section of the body. For example, Low back to Foot 

What is Radicular Pain or Radiculopathy

300

CPT code 64636 is commonly used to represent this type of surgery and levels. 

What is the 2nd and additional levels of an Lumbar RFA

300

According to the newest attendance policy, when you are requesting PTO for 3 consecutive days, you are required to give this amount of business days of a notice.

What is 5 business days

300

This type of health insurance plan that usually limits coverage to care from doctors who work for or contract with the insurance. It generally won't cover out-of-network care except in an emergency.

What is a HMO Policy

300
Signed chart notes cannot be edited, or deleted. However, the provider may add this type of note to sign the medical record. 

What is an Addendumn

400

This modifier is commonly used when multiple procedures, other than E/M services, are performed at the same session by the same provider, the primary procedure or service may be reported as listed. 

What is modifier 51

400

According to the PRC and anesthesia workflow, addressing hold times, this is the required amount of time you must hold before disconnecting a payer phone call. 

What is a trick question, There is no time limit

400

These codes are used to provide additional explanation for an adjustment already described by a CARC or to convey information about remittance processing

What is a Remark Code

400

In relation to UDS, this "color" or "risk category"  patient should be tested, at most, every 1-3 times every 6 months due to questionable behaviors or findings, and may have a history of inappropriate findings on toxicology testing.

What is a "Yellow" Patient

500

This modifier is commonly used for Botox (J0585) to represent the drug amount discarded/not administered to any patient. 

What is modifier JW

500

If you believe that we were short paid on a claim, you have this resource available to you for reference to determine the correct insurance allowable.

What is the Contract grids/spreadsheet. 

500

Along with 2nd Level Unlisted Appeals, these three common denial codes can be forwarded to the appeal team for review. 

What is 50, 55, 56

500

The pain scale used by Surgery Partners and a majority of insurance companies in their LCD, consists of how many numerical digits (values).  WE DO NOT WANT THE RANGE

What is 11 digits. The Numeric Pain Intensity Scale is based on 0 (no pain) to 10 (very severe). 

M
e
n
u