TOPSHOP/TOPMAN
What size is a European 36?
Size 4 Canadian, Size 8 UK
What is our hold policy?
3 days, no clearance
What did Cardi B allegedly throw at Nicki Minaj at a fashion week party this fall?
Who can sign up for an IC?
Any Canadian Resident, age of majority
Who can sign up for a points card?
Anyone!
(must be age of majority or have guardian consent)
What length are Petite jeans?
28" inseam
What do you do if an e-gc will not scan from a customer's phone?
transfer the balance to a physical gift card
Who was the headliner at Coachella this year?
Beyonce
If a customer is approved for the credit card, what discount do they receive for the day
15% off regular and clearance
How many points do you need to earn a $10 gift card
2000
What are the 3 fits of our essential chinos?
Spray on, Stretch Skinny, Stretch Slim
How do you print a gift enclosure/receipt after a transaction has been completed?
Memo trans + 3
What are the names of the 3 Kardashian-West kids?
North, Saint, and Chicago
If a customer is using a HBC MC and had a VIP points card, how many points will they earn per dollar?
4
If a customer has 11,644 - how much can they redeem on a gift card?
$50
What is the name of the British streetwear label carried by Topman
Nicce
What is the extended holiday return period?
90 days as of October 15,
October 15 - January 12
What is the highest grossing movie of 2018 (box office)?
Black Panther
As an associate, how much money do you earn for every IC that you sign up?
$2.40
How many savings events does a basic rewards member have access to?
20 events per year
Name one of the models in the New TOPSHOP IT campaign
Birgit Kos, Duckie Thot, Anwar Hadid, Presley Gerber, Cara Taylor, Dilone, Sofia Mechetner, Adonis Bosso
How is the price listed on a gift receipt?
Backwards - beside the merchandise sku
Complete the meme... Zendaya is...
Meechee
What is the standard interest rate on the HBC MC?
17% plus Canadian prime
What is the dollar spent range for Rewards Plus?
$400-$1999