______sends information on the debt including supporting documentation
What is the Client
100
All files placed in this queue are being sent from Adjustment Bureau and will transition to M&P in 45 days if no payment is made. If payment plan is made while file is in this queue we will not move it to M&P.
What is the 21 queue
100
This code is utilized to stop all calls on the file
What is the 299 code
100
PIF
What is Payment in Full
100
Was PIF, SIF, PPA offered
What are payment options
200
All files that have a potential to become _____ but were not deemed so by our client at the time of placement, are placed in the 135 queue.
What is suit worthy
200
All files selected for this queue have been identified as not suit eligible and will not be sued.
What is the 137 queue
200
Banruptcy Scrub Code
What is the 327 code
200
SIF
What is Settlement in Full
200
Confirmed arrangement and/or educated the caller of possible legal action
What is Closing the Call
300
If we obtain payment commitment we work to ensure the payment(s) _________
What is materialize
300
All files selected for this queue will need an asset verified before moving to suit unless client requirement or score is enough to move for suit. The initial scrub needs to be very thorough to insure we are not missing suit opportunity
What is the 135 queue
300
5 code rejections are transmitted via this code
What is the 14 code
300
Asset needed to place a lien
What is Property
300
Reasons for delinquency, refi, friends, family, loa, available credit, 401K
What are Probing Questions
400
This is set out to the debtor via mail
What is the Demad letter
400
All files placed in this queue have been identified as suit worthy but the client budget does not allow for the volume, these are very collectible files and need a strong initial scrub to insure we have phone numbers to attempt collections until the time they get sued or recalled.
What is the 139 queue
400
New Work
What is the 2 code
400
Asset needed for a wage garn
What is an Employer/ Place of Employment
400
Identify yourself and the company
What is Opening a call properly
500
All files placed in this queue have been deemed as suit worthy by our client
What is the 138 queue
500
All files selected for this queue have been identified as not suit worthy (at this time) and would need a strong asset, as well as thorough review of the file, to move from this queue. There are very few files that come out as new work selected for this queue. You would move a file to this queue if during your initial scrub you verify that the debtor is SSI/Disability, hardship, low score, age and no assets
What is the 136 queue
500
This code will ensure that the file is reviewed for possible suit