Workplace Professionalism
true or false? It is okay to wear my flip flops to work when it is hot outside.
False. It is not appropriate to wear flip flops to work.
If I have a problem with a co-worker and the problem relates to work, who is the FIRST person I should talk to about the problem?
Speak to the co-worker you have a problem with first. This gives him/her a chance to talk about solving whatever problem they might have.
Participating in conversations that are unproductive or harmful to colleagues
What is engaging in gossiping?
offering to help a coworker after you have finished your own tasks
what is a team player
the polite action to take before entering a co-workers private office or workspace
what is knocking?
wanting to know or learn about something
what is a interest?
their body language is showing that they may be upset or angry
Actions that could disrupt the workplace or reflect poorly on your commitment to your job
What is acting unprofessional?
A good way to show appreciation for a teammate who helped you
What is saying thank you
The clear and accurate exchange of information, thoughts and emotions
What is good communication?
The act of staying on task, even when it is challenging.
What is perseverance?
False. You should only eat the lunch that you bring to work.
Focus on work-related tasks and avoid non-work activities during business hours
What is being a distraction?
listening attentively to a co-worker
what skill are you practicing?
what is practicing good listening skills
when you are given a task or project you don't understand
what is asking for clarification from your boss/supervisor
a future outcome or accomplishment
what is a goal?
who is a manager or supervisor?
What is one way to demonstrate good work place etiquette when you are new to the team?
To work well together, team members need to have this, which is built on honesty and trust
What is mutual trust
what is eye contact?
you have the skill, good judgment, and polite behavior that is expected of a person who is trained to do a job well.
why is it important to think about your tone of voice at work
because your tone of voice can change the meaning of your words and make a co-worker feel uncomfortable
How would you respond when a customer asks you a question and you don't know the answer
Response: "I'm not sure, but I will find out for you"
Ask your supervisor/manager or another coworker to find out the correct information you need
This is the first step a team should take when trying to solve a new or complex problem
what is group problem-solving?
What should you do if a supervisor gives you a direction and you don't understand it
What is asking a follow-up question, like "Could you repeat that please?"