Communication
This acronym stands for a structured method of communication used during handoffs.
What is SBAR (Situation, Background, Assessment, Recommendation)?
This is the best time to provide coaching feedback to maximize learning and retention.
What is immediately after the observed behavior?
This is the ideal time to conduct a debriefing session with a new nurse after a clinical event or shift.
What is immediately after the event or at the end of the shift?
NOTE: Follow up critical event
NOTE: Asking them if they want to eat lunch with you and your friend or debriefing or sending them off the unit for a 10 min mind refresh
According to adult learning theory, adults are most motivated to learn when the content is this.
What is relevant to their job or personal goals?
This is the communication barrier that occurs when a preceptor assumes the orientee understands expectations without verifying.
What is assumption bias or lack of clarity in expectations?
This is the term for setting clear, measurable goals with a new nurse to track progress.
What is goal-setting?
This type of question encourages reflection and deeper thinking during a debrief.
What is an open-ended question?
This is the impact a preceptor has when they consistently demonstrate professionalism, collaboration, and empathy.
What is role modeling?
This theory highlights the importance of social interaction and modeling in learning.
What is social learning theory?
This structured communication tool can be used by preceptors to help orientees escalate concerns about patient safety.
What is CUS (Concerned, Uncomfortable, Safety issue)?
This is the best coaching strategy when an orientee is hesitant to take initiative despite having the skills.
What is confidence coaching or motivational interviewing?
This is the main goal of a debriefing session in the precepting process.
What is to promote learning through reflection and feedback?
This is a key outcome of effective socialization that helps reduce turnover and increase job satisfaction.
What is improved retention?
This learning style involves learning by doing and is often preferred by adult learners in clinical settings.
What is kinesthetic learning?
This is the best way for a preceptor to foster safety and encourage open dialogue with the orientee.
What is modeling vulnerability and inviting feedback?
This coaching strategy involves using silence and thoughtful pauses to encourage deeper reflection.
What is active listening?
This is a common barrier to effective debriefing that can occur when the preceptor dominates the conversation.
What is lack of two-way communication?
This is the term for the informal support network that preceptors help new nurses build within the unit.
What is peer support?
This is a key strategy preceptors can use to support adult learners’ autonomy.
What is offering choices and encouraging self-directed learning?
This is the term for the emotional response that may inhibit open communication when an orientee feels overwhelmed or criticized
What is psychological defensiveness or communication anxiety?
This is the coaching approach where the preceptor provides just enough support to allow the orientee to grow in confidence and autonomy.
Ex: ENGAGE
What is scaffolding?
This is the term for using a structured framework to guide debriefing after high-stress or complex clinical events.
Ex: post code blue debrief
What is a formal debriefing protocol?
This is a key behavior preceptors can model to help new nurses understand how to handle stress and maintain professionalism.
What is emotional regulation?
This learning theory suggests that learners construct knowledge through experience and reflection.
What is constructivism?