Generation entering into the workforce today.
What is Gen Z?
Compassion, Ownership, Respect and Excellence
What are ETCH's Core Values?
This conflict resolution strategy where individuals tend to ignore or dodge issues rather than addressing them directly.
What is Avoidance?
Even-tempered, accommodating, patient, humble, tactful.
What is Steadiness "S"?
A place where you find ETCH Policies.
What is PolicyStat?
People born between 1965-1978.
What is Gen-X?
The number of patient beds ETCH is licensed for.
What is 152?
This type accounts for 93% of communication.
What is Non-verbal Communication?
Direct, firm strong-willed, forceful, results oriented.
What is the Dominance “D” Style?
This should always be specific and factual and is best given in private.
What is Feedback?
I do, We do, You do together, and You do.
What is Gradual Release of Responsibility?
"East Tennessee Children's Hospital will improve the health of children through exceptional, comprehensive family-centered care, wellness, and education."
What is the ETCH mission statement?
In this form of managing conflict, both parties win.
What is Collaborating?
Outgoing, enthusiastic, optimistic high-spirited, lively.
What is Influence “I” Style?
Evaluator, Socializer, Role Model, Protector, Educator
What are the 5 Preceptor Roles?
This Adult Learning Need represents essential aspects of competent performance for a given task or position
What is a Fundamental Priority?
The year ETCH was established and opened its doors.
What is 1937
Conflict model, named after a pair of researchers, that uses dimensions of assertiveness and cooperation to resolve issues in the workplace.
What is Thomas Kilmann Conflict Model?
Analytical, reserved, precise, private, systematic.
What is Conscientiousness “C” Style?
This learner is marginally competent in skills and has difficulty establishing priorities.
Who is an Advanced Beginner?
This generation represents the largest group of employees at ETCH
What are Millennials?
ETCH was originally named this when it first opened its doors.
What is Knox County Crippled Children's Hospital?
Conflict management style that incorporates quick, decisive action necessary for vital issues.
What is Competing?
All Disc styles and priorities are equally valuable and everyone is a blend of all four styles.
What are DiSC Cornerstone Principles?
This form is used to document goals and progress of a preceptee
What is a Weekly Progress Report (check-in form)?