Billing questions
What do you know about Premier?
What happens next?
Who do I contact?
Who's job is this?
100
Name two of the four ways we can receive a customer payment?

What are ACH, Wire transfer, checks or credit card payments?

100

This person is the sole owner of Premier Packaging?

John Gaynor

100

The customer needs a copy of the signed bol. Where should i look for this?

What is docuware or the UTS website?

100

I need to set up a new customer. Who do i contact?

Who is accountsetup@prempack.com or Beth Wisman

100

They use a "Master and Catalog" to confirm pricing

What is the UPS team?

200

Name two EDI portals that Deborah uses for billing her customers?

What are Ariba, Coupa, Tradeshift, Taulia, or SPS?

200

How many people work in the Philippines that help with the AR process? 

What is 5? Joann and Paul assist with IMS and Amazon collections. Kat, Jessa and Shykina work on approving Amazon invoices

200

When Katelyn works the billing hold file after month end close, whom does she send it to once it is complete?

Who are Austin and Joanne?

200

My customer wants to pay by credit card, who do i contact?

Who is Paula Francis?

200
They send Cxml invoices to Target and DSG?

The daily billing team transmits them through OB5 directly to Ariba?

300

What is Amazon's portal called that Accounting uses the most?

What is Payee Central?

300

What was vice president Chris Winfield's first job at Premier Packaging?

What is he swept the floor in the warehouse on 7th street.

300

There is an invoice in OB1 and it in billing notes it states bin boxes.

 What is Notify Richie Andres and put bol on hold,  as he processes all Bin box billing and will coordinate with bin box team

300

I want to get a bol deleted back?

You need to enter a request in the smartsheet form so your request can be tracked. Then Brittany or Paula will delete back.

300

They make sure all transactions are posting with the correct GL code?

Trey and the GL accounting team (including Emma, Sam and Kyle)

400

How many different Agings are there at Premier?

What is 3? The amazon aging, the EDI aging, and the "other" aging? If you said 4 you are also correct as Holly recently came on board and created her own as she took accounts from both analysts.

400

What is located at 6461 Saguaro Court?

Premier Packaging Indianapolis

400
An invoice was rejected in Ariba.

What is pull original invoice and Po and see what does not match? Is it possible to resubmit because of simple error (line doesn't match, incorrect UOM, bad PO) or will a credit request need to be made to CS and determine if invoice can be partially submitted or not at all.

400

I am in CS and i forgot to add freight to an invoice?

 What is you can reach out to the billing team and the freight amount can be added if the invoice has not been posted. If it has already been invoiced the CS will need to create a MISC order to capture the charges.

400

This team uses OF3 for almost all transactions in ASI.

Who are the pricing team? This is the path to the price matrix.

500

Is the date the invoice is sent the same calendar day as the date on the invoice?

 What is no ?the date on the invoice is the bol creation date

500

This person is the head of Industrial Purchasing at Premier?

Who is Jeff Steele?

500

A customer calls on the phone and wants their salesman to call them.

What is look up the account in AF1 and see who sales person is and email them. If the person is no longer with the company see who they reported to and reach out to them. Or ask for assistance.

500

Some one cannot approve their invoice in Chrome River?

Who are the AP team? They need to assist with this as their team is the one who uses Chrome River. Zanetta Johnson or Ben Crosslin are the manager and supervisor.

500

They turn all  approved IMS issues into Credits in ASI?

Who are Marcel and Chad?


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