VZ Navigator
Mobile Email
Txt Messaging
VCast Video
Mobile Web
100
How much does the VZ Navigator cost with a Premium Plan
NOTHING!
100
How much is Mobile Email as a standalone feature?
$5
100
How much does a txt message cost without a txting plan?
$.20
100
How much does the stand along VCast Videos feature cost?
$10
100
Does mobile web use megabytes?
Yes. But not if you are on a Premium or Connect plan!
200
What is the main feature of VZ Navigator?
A turn by turn audible navigation system.
200
What can you not do with Mobile Email that separate it from a PDA solution?
View and send attachments (though you can forward them)
200
Name the 4 different plan options that a customer has to help with the cost of txt messaging.
Pay-per-use, $5 $10 $15 and $20 packages, and the Select, Connect, and Premium plans, the Unlimited Messaging and Web plan.
200
Does VCast Videos have clips of popular shows or the entire shows?
BOTH! Many popular shows have entire episodes on VCast Video as well as clips.
200
How can the customer get an unlimited data feature for their new phone?
The Premium or Connect plan.
300
What feature can aid a drive en route that most other portable navigation units do not offer?
Enhanced Traffic integration.
300
What types of accounts can you set up with Mobile Email?
POP3 and IMAP accounts
300
How much does it cost the customer (regardless of the plan they have) to send and receive txt messages while roaming internationally?
$.05 to receive and $.50 to send.
300
Is a megabyte charge being incurred while the customer uses VCast Video?
No! Megabyte usage is included in the Premium plan and if they use the stand alone feature it does not use megabytes.
300
What is the most popular feature on Mobile Web?
Access to email on the go.
400
What feature in VZ Navigator can help a customer save money on a regular basis?
Gas Finder
400
Is Mobile Email a push email solution?
No. It can delay email for up to a half an hour.
400
How much does sending and receiving text messages (regardless of the plan they have) from the US to another country cost?
$.20 to receive and $.25 to send.
400
What are three main things you will find in VCast Videos
Video on Demand with full length shows, video clips from shows and online providers (YouTube), and music videos
400
What does the Dashboard feature (included on some of our popular basic phones) do for our customers?
It provides 16 customizable channels of constantly update material. Up-to-date weather, sports, stock quotes, etc.
500
Name 5 countries that the VZ Navigator Global works in
Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
500
Where can you find a list of pop settings to help with a customer set up their email?
Infomanager, Search "Common Email Servers"
500
What additional places (besides the United States) can a customer send and receive txts messages on a Select, Connect, or Premium plan without incurring extra costs?
Wireless networks on participating networks in Canada, Mexico, and Puerto Rico.
500
What PDA phones have access to VCast Videos?
The Storm, Tour, and new Imagio.
500
What is the difference between the Mobile Web 5.0 browser and a HTML browser?
Mobile Web 5.0 browsers are text based and limit the pages you can view. HTML browser provide a close to desktop browsing experience.
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