Developing Yourself
This trait means being genuine and showing up as your real self, rather than putting on a fake “sales persona.
Authenticity
What may happen if you don’t prioritize in work?
You may find yourself being inefficient.
Treating others the way you’d like to be treated, showing interest in the client, and practicing active listening are all elements of this core principle.
Respect
Why should you not let yourself become a doormat?
If you let people treat you negatively, it will likely only get worse.
What is the fastest way to build trust in sales?
Honesty
This quality means understanding the customer’s perspective and feelings, turning a transaction into a relationship.
Empathy
What can be an efficient way to get things done?
Trusting your gut instinct and making an educated guess based off what you know.
In the sales cycle, this act of acknowledging someone’s efforts can boost morale, reinforce positive behavior, and drive continued success.
Recognition
What is our main goal as sales professionals?
It is to provide a solution that fits the buyer's needs and your targets.
Being authentic allows you to be perceived as these two qualities, which help build strong client relationships.
Trustworthy and Relatable
John Wooden once said, “Your character is what you really are, while your reputation is merely what others think you are.” Which two personal qualities from our presentation does this idea connect to?
Authenticity and Honesty
What are 2 ways you can prioritize your work?
Figuring out when you do your best work and making a prioritized to-do list.
This interaction can make or break a relationship in sales, setting the tone for all future communication.
First impressions
What are the 4 cornerstones of our job as sales professionals?
Integrity, reputation, credibility, and character.
Catering the sale from client to client and tailoring your approach is part of this practice in sales.
Personalizing the experience
When a salesperson admits they don’t know an answer but promises to follow up, they’re demonstrating this trust-building trait.
Honesty
Why is it important for you to show a customer that you respect them and their time?
If a customer feels you respect them, there is a higher chance of you landing that sale you want with them.
Considered the greatest tool in sales, this skill is key to building strong and lasting relationships.
Listening
What does it mean to burn bridges?
It means to negatively break off your relationship with an individual or group of people.
By showing vulnerability and making an effort to understand the customer, a salesperson demonstrates this important quality.
Empathy
There’s a fine line between these two qualities — one helps clients trust you because you believe in your ability to help them, while the other pushes clients away by making them feel you’re self-serving.
Confidence and Arrogance
Who are the most successful people?
The hard workers that take action and go find the opportunities instead of waiting for the opportunities to come to them.
This act involves admitting and taking responsibility when a mistake is made, and is essential for trust in sales.
Accountability
What role does social media play in why you shouldn’t burn your bridges?
If you burn bridges with someone, they could post about it on social media, which could negatively impact your reputation, something that is very important to a sales professional.
What were the 3 take aways from "Developping Yourself"?
1. Be transparent
2. Be honest
3.Show confidence, not arrogance