Department manager responsibilities
What departments are considered the support departments of the store?
What is receiving, front end, and order pick up
A department should be broken down into how many sections according to sections for success?
What is 8 sections
What are the 3 main subjects to discuss at your monthly department meeting
What is merchandising, sales, and operations.
These are known as the most prime real estate in our stores
What are main aisle endcaps
What is the form that is used when you cut a piece of lumber to a shorter length and need to keep inventory accurate.
Lumber cutback sheet
What is PTS?
Payroll to sales
This person is in charge of keeping your department stocked with literature.
Who is the department manager
What did the term close the sale mean?
Asking the customer if they would like to purchase the product
The technique of placing products from a different selling department next to a product it compliments is called what?
What is cross merchandising
What does the xm on an out of stock stand for?
Cross merchandised
The operations manager for menards is who?
Who is Gaylen Heckman
This team member is responsible for managing the morning stock team.
Who is the receiving manager that opens the store
Questions that can not be answered with a yes or no are known as what?
What are open ended questions
When you need to follow up on a special order who should you email?
Who is the product specialists
This is the letter designated to an item that has the lowest profit contribution rate.
What is f.
This position in menards is responsible for keeping the store in stock of products.
Who is the analysts
When should today's to-do list be made?
By the closing manager the night before
One of the best tools to communicate to your merchandising team about new products we should sell is with this?
What is an I missed a sales form
This person is responsible for locating and setting the pricing for the products we offer in the store.
Who is the buyer
This is the acronym given to the ordering system that menards uses.
What is DCM
This program is designed to recognize menards team members for doing a great job and going above and beyond.
What is the service hero program
This person is responsible to ensure that the installer center forms are filled out correctly and appropriately before they are displayed.
Who is the department manager
If we are out of stock on an item and the item is on sale what is the order of options that we would suggest to a customer so we don't lose the sale?
Special order/ trackable, substitution, sorry slip
Where should free after rebate items be merchandised?
Secondary endcaps
If you store ordered a blue toilet and were sent a red toilet from the company. You can request to get approval from the merchandise manager or vendor to send it back. This is known as what?
What is a return this authorization