How to talk to a surveyor
Where can surveyors go?
Anywhere at any time & ask anyone anything
How do we commit to patient safety?
Know my team, team member checking, stop-think-act-review
How many forms of patient identification are necessary?
At least two
Appropriate PPE for airborne precautions
N95
What is required for all procedures?
Consent
Usually, always, never, & sometimes
How do we demonstrate clean & concise communication?
SBAR/transfer of care, closed loop communication
Top infection prevention practice
Good hand hygiene
You are transferring a patient with rhino/entero to the PICU, what do you wear to transfer the patient?
Appropriate PPE
Blood administration, what is needed?
Order, product, patient, pump
If you do not know the answer a surveyor is asking...
Use your resources: refer to pocket pal, phone a friend, look on Careforce but do not make up an answer
How do we support a questioning attitude?
Speak up using A.R.C.C.; stop & resolve
How to ensure medications are administered safely?
Label, accurate patient medication information
How often should hand hygiene be performed when seeing patients?
Entering/exiting room, visibly soiled
When patient has PRN medication, what needs to be documented in the MAR?
Medication indication
An appropriate response to a question you do not know the answer to
"I do not know but I know how/where to find it"
Provider/nurse communication should be ...
Closed-loop communication
Appropriate amount of time to report critical lab value
Less than 1 hour & through a PHONE CALL
Gray top wipe contact time
3 minutes
The H&P must be completed within
Answer the surveyors in
Direct & concise answers
What does A.R.C.C. stand for?
Ask, request, concern, chain of command
Surgical-error prevention
Conduct pre-procedure verification with transporter
Orange tope wipes contact time
4 minutes
At the end of shift what should be documented?
Patient's progress on the goal