MCQ
Driver: My account was deactivated without a clear explanation.
Agent: We’ll reinstate your access if no violations are found ....... review.
A) in
B) upon
C) on
D) into
B) upon
Rider: The driver was speeding and not paying attention to the road.
Agent: I’m sorry ...... hear that. Safety is always our top concern.
to
Rider: I got charged twice for the same trip.
Agent: Thanks to let us know. We’ll look into the duplicate charge.
for letting
Rider: I tried calling the driver, but he didn’t respond several attempts.
Agent: I apologize the inconvenience. We’ll review his communication record.
respond after
apologize for
Driver: I received a low rating, but the rider didn’t explain why.
Agent: We understand how frustrating that can be and will review the trip history ....... context.
A) for
B) in
C) of
D) out of
(A) for
Driver: I didn’t get paid for last week’s completed trips.
Agent: We’ve reviewed your account and found a delay ....... processing the payment.
in
Rider: I left my wallet in the back seat and need help retrieving it.
Agent: We’ll contact with the driver and assist you as soon as possible.
with
Rider: The driver was arguing with someone on the phone during the entire ride.
Agent: That’s unacceptable. We’ll investigate this right away.
no missing preposition
Rider: The car arrived far from the marked pickup point.
Agent: We apologize for the confusion and will remind the driver ........ GPS guidance accurately.
A) with follow
B) for following
C) to follow
D) to following
C) to follow
Driver: The app forced me to cancel the trip, but I got a penalty.
Agent: We will look into it and waive the fee if it's confirmed you weren't ........ fault.
at
Partner: We’re missing payment for two airport rides completed last Friday.
Agent: We’ll investigate the discrepancy and get back to you shortly.
No mistake
Partner: We’ve noticed irregularities in payments to our fleet drivers.
Agent: We appreciate you bringing this our attention and will escalate it immediately.
bring to
Partner: We want to add another manager to our fleet account.
Agent: Please submit the name and contact details ........ the partner dashboard.
A) through
B) about
C) off
D) up
A) through
Driver: I was locked ___ of the app without any notice.
Agent: We sincerely apologize and will restore access once verification is complete.
out
Driver: I was blamed for a route the app instructed me to follow.
Agent: We’ll notify the rider and clarify that you adhered for the suggested route.
adhered to
Partner: Our weekly reports don’t match the earnings summary.
Agent: We’ll coordinate our finance team to clarify the discrepancy.
coordinate with
Partner: We’ve received mixed feedback from clients using the vouchers.
Agent: We appreciate your effort ........ feedback so thoroughly.
A) to gather
B) to gathering
C) for gathering
D) for gather
C) for gathering
Driver: I didn’t receive my weekly summary email.
Agent: It may have been sent to your spam folder, we recommend checking there first.
none
Partner: Why haven’t we received a response for our inquiry last week?
Agent: We apologize for the delay and appreciate your patience, we’re working on provide a full report by end of day.
response to
on providing
Partner: Can we schedule payouts twice a week instead of just Fridays?
Agent: That feature isn’t currently supported, but we’ve noted your request future updates.
noted for