What are ways to encourage reluctant speakers?
Point out specific behaviors and how they make you feel
Invite them to join in
Utilize small groups
Sentence starters
Reframe their resistance
Ask them what they need to feel safe
How can you tell the difference between storytelling and disclosure?
Disclosure has current feelings and thinking
It’s in the here and now
Provides relevant information about the person that helps the group now them better
How comfortable are you with managing conflict?
Answer
How can you tell the difference between defensive and cautious behavior?
Examples
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How have you previously managed conflict that might help you manage in a group setting?
Answer