True or False? If a worker is just threatened with violence at work it is not really considered workplace violence. A threat is just words.
False
True or False? While nothing can guarantee that a worker will
not become a victim of workplace violence, there are things workers can do to reduce the odds.
True
True or False? You can only file a workplace violence complaint by phone.
False - also online www.osha.gov
Name two work tasks that increase the risk of a worker experiencing workplace violence?
Exchanging money with the public
Delivering passengers, goods, or services
Working alone or in small groups
Working late night or early morning hours
Working in high-crime areas
True or False? Only supervisors need to learn how to recognize, avoid, or defuse potentially violent situations.
False
Which federal agency requires employers to provide all workers with a safe and healthy workplace through their General Duty Clause?
OSHA
How many American workers are victims of workplace violence each year?
2 million
True or False? To help protect themselves, workers should report all workplace violence incidents to supervisors immediately in writing.
True
Who should employers report violent incidents to?
The local police
Name two careers that have an increased the risk of a workers experiencing workplace violence?
Healthcare workers
Social service workers
Visiting nurses
Psychiatric evaluators
Probation officers
Gas and water utility employees
Phone and cable TV installers,
Letter carriers
Retail workers
Taxi drivers
What’s the best way employers protect workers from workplace violence?
Establish a zero-tolerance policy toward workplace violence against or by their employees
Name two workplace violence prevention resources OSHA has through its safety and health programs for employers.
Workplace consultation
Voluntary protection programs
Grants
Strategic partnerships
State plans
Training
Education
Under the OSH Act, employers must provide a ______ workplace for all workers?
Safe and healthful
In order to prevent workplace violence, employees should alert their ________ to any concerns about safety or security and report all incidents immediately in _______.
Supervisors, writing.
Employers should investigate all violent incidents and threats, and monitor trends in violent incidents by ___________ and institute _________.
type or circumstance, corrective actions