Random IT
this component is seated above the CPU
what is the heat sink?
the regular and systematic inspection, cleaning, and replacement of worn parts, materials, and systems
what is preventative maintenance?
the process of cleaning or preserving someone or something
what is maintenance?
displays the applications and background processes that are currently running
what is the task manager?
writing down everything you try, even if you fail. useful for other technicians.
what is documentation?
supplies the power to all the components inside the computer case
what is the power supply?
this should be done before any repairs take place
what is a backup?
this cleaning tool should be used to clean dust from components inside the computer case
a low-air-flow ESD vacuum cleaner?
a combination of long and short beeps,
what are beep codes?
when your computer wont start, usually check this component
what is the power supply?
part of the hardware of your computer that stores all your programs and files
what is the hard drive?
you should take note of this when trying to maintain a computer
what is computer location and environment
the programs and other operating information used by a computer.
what is software?
displays all the devices that are configured on a computer.
what is the device manager?
if a component of the computer is not working you usually check this
what are the cables?
the sudden flow of electricity between two electrically charged objects caused by contact
what is Electrostatic discharge?
the protection of data in a computer
what is data protection?
tools, machinery, and other durable equipment. with computers
what is hardware?
Documenting the information from the customer in the work order
what is documenting responses?
tools that help diagnose and solve problems.
what are diagnostic tools?
the program a personal computer's microprocessor uses to get the computer system started
what is BIOS?
what is the fan?
a type of malicious software that, when executed, replicates itself by modifying other computer programs
what is a virus?
the guidelines you need to follow when talking to a costomer
what is the Conversation Etiquette?
the program a personal computer's microprocessor uses to get the computer system started after you turn it on
what is BIOS information?