VA Core Characteristics
VA earns the trust of those it serves – every day – through the actions of all employees.
Trustworthy
Veterans Information Systems and Technology Architecture
VISTA
Usally printed at 6am and 3pm
Appointment List
Provides expert advice on the use of medications
Pharmacy Consult
Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
Integrity
VA engages and welcomes Veterans and other beneficiaries, facilitating their use of the entire array of its services. Each interaction will be positive and productive.
Accessible
Computerized Patient Record System
CPRS
No-Show
Dietitian experts that use food to maximize the health and well-being of individuals in assisted living facilities, such as those with disabilities.
NUTRITION CONSULT
Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA's mission. Fulfill my individual responsibilities and organizational responsibilities.
Commitment
VA provides the highest standard of care and services to Veterans and beneficiaries while managing the cost of its programs and being efficient stewards of all resources entrusted to it by the American people.
Quality
VistA Scheduling Enhancements
VSE
Return To Clinic Order
Uses special cameras to take images of the lining inside the eye
Tele-Retinal Consult
Be truly Veteran-eccentric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
Advocacy
VA prizes curiosity and initiative, encourages creative contributions from all employees, seeks continuous improvement, and adapts to remain at the forefront in knowledge, proficiency, and capability to deliver the highest standard of care and services.
Innovative
Easy to use online messaging system available through My HealtheVet
Secure Messaging
Used to remind veterans for future appointment needs
Recall Reminder System
Used to exchange medical information concerning skin conditions and tumors of the skin over a distance using audio, visual and data communication.
Tele-Derm Consult
Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
Respect
VA anticipates and adapts quickly to current challenges and new requirements by continuously assessing the environment in which it operates and devising solutions to better serve Veterans, other beneficiaries, and Service members.
Agile
Web-based software solution that provides an instant, up to date dashboard view of the status of all patient consults in a clinical environment
Consult Tracker
Provides a patient with relevant and actionable information and instructions containing the patient name, provider’s office contact information, date and location of visit, an updated medication list, updated vitals, reason(s) for visit, procedures and other instructions based on clinical discussions that took place during the office visit, (When It Works)
After Visit Summary
Provides patients the highest quality of obstetrical and gynecological care
Women's Health Consult
Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.
Excellence