Client Protections
One of the things we protect our clients from
What is (either option)
1. Discrimination
2. Exploitation
3. Misconduct
A Social Worker /Social Services Worker(SW/SSW) solicits their employer’s clients for their private practice. This is a violation of Principle 3. Which Principle Interpretation is not being observed?
What is Interpretation 3.5?
When must a social worker break client confidentiality?
When a client is at risk of harm and reporting is required by law.
What responsible service applies when working with an organization?
Put first the well-being and the best interest of both the client and the organization.
What are three recommendations and guidelines that must be followed when interacting with clients in a professional manner to ensure accountability?
Ensure to respect all of your clients, have an open minded attitude, It’s best to remain ethical while demonstrating integrity, fairness, and honesty.
Similar guidelines to us social workers
What are
1. Lawyers
2. Financial Planners
3. Healthcare Professionals
A College registrant did not explain the client's rights with respect to capacity, privacy and confidentiality. Name the Principle Interpretation that is not being followed.
What is Interpretation 3.3.
How can social workers respect client autonomy while ensuring safety?
By educating clients, exploring alternatives, and intervening only when necessary.
What should the registrant do to ensure the client's interests, and the organization are met?
The registrant should communicate clearly and arrange beneficial results.
What are the three acts or codes that need to be adhered to in the professionalism of a Social Service Worker?
Adhere to Ontario Human Rights Code, Canadian Human Rights Act, Canadian Charter of Rights and Freedom.
It’s our job to make sure that our clients are not _.
What is stressed (or any word similar to that, like overwhelmed)
If a SW/SSW is biased against a client because of their worldview and ancestry, what Interpretation of Principle 3 is not being observed?
What is Interpretation 3.1?
What should social workers do to prevent conflicts of interest?
Avoid dual relationships, set boundaries, and seek supervision if needed.
What violations of the code of ethics should be restrained from happening?
Conflict of interest, confidentiality disclosure, providing misinformation of service.
Name three ethical responsibilities of a Social Service Worker?
Active listening/ empathy, honesty, value in communication, and accountability and ownership for your mistakes.
Our job is to make things _ for the client
What is simpler
A SW is experiencing countertransference and loses objectivity in their professional judgement with a client. The SW still decides to provide counselling services knowing that the client will not benefit from those services. This represents a violation of Principle 3. What Interpretation of Principle 3 is not being observed?
What is Interpretation 3.8?
How do funding and administrative restrictions impact ethical decision- making?
They may limit resources, requiring advocacy and creative problem-solving.
What informed consent should the registrant address before offering a responsible service to a client?
Qualities of the service, possibility of risks and benefits and client right to withdraw.
What steps must be taken before you begin a session in Social Service Work?
To obtain consent, have confidentiality and clarity, maintain trust value.
Our clients expect us to be this.
What is
1. Honest
2. Competent
3. Professional
A College registrant decides to terminate professional services with a client but does not make reasonable efforts to arrange alternative services or give the client the opportunity to arrange a replacement service. What interpretation is this considered a violation of in Principle 3?
What is Interpretation 3.11?
How can social workers prevent personal biases from affecting decisions?
Through self-reflection, supervision, and cultural competence training.
What information should the registrant provide to the client about the availability of the service?
The duration of the service and the schedule options.
What should a Social Service Worker do if they face ethical dilemmas in their practice?
Refer to Superior, Laws, Policies when you really don’t know what to do.