The diagram depicting a company's structure and showing employees where they fit into its operations is known as:
What is an organizational chart?
100
The product's ability to satisfy a human want or need is known as?
What is utility?
100
Consider the reason why Slovakia is fast becoming known as "Detroit East." The central European country is an ideal place to produce cars.
What is Location Planning?
100
Personal attributes that vary from one individual to another is?
What are individual differences?
100
This approach focused on identifying the essential leadership identifiers including, intelligence, dominance, self-confidence etc
What is trait approach to leadership?
200
What is a separate company unit responsible for its own costs and profits?
What is a profit center?
200
Activities producing intangible and tangible products, such as entertainment, transportation and education
What is Service Operations (SERVICE PRODUCTION)?
200
Kinko's Copy Centers, use custom-products layouts to accommodate a variety of custom jobs.This form of layout provides flexibility and is known as
What is layout planning?
200
The set of expectations held by an employee concerning what he or she will contribute to as an organization and what the organization will in return provide the employee is?
What is the psychological contract?
200
An innate belief about something, often without conscious consideration.
What is intuition?
300
Decentralized firms tend to have relatively fewer levels of management, resulting in what is?
What is a flat organizational structure?
300
Level of customer contact in which the customer need not be part of the system to receive the service
What is Low-Contact system?
300
A more efficient checkout method was developed at Whitchurch to eliminate inefficiency....
What is Methods Planning?
300
Managers who subscribe to this theory tend to believe that people are naturally lazy and uncooperative and must be either punished or rewarded to be made productive.
What is Theory X?
300
What are the three (3) elements in the total package of rewards that organizations provide to individuals in return for their labor?
What are Wages/Salaries, Incentive Programs and Benefit Programs.
400
The organizational structure in which corporate divisions operate as autonomous businesses under the larger corporate umbrella is?
What is divisional structure?
400
The amount of a product that a company can produce under normal conditions is its?
What is capacity?
400
Business travelers using Courtyard by Marriott, for example enjoy high consistency with each overnight stay, which is one reason Courtyard by Marriott is among the best-selling brands in the lodging industry.
What is Quality Planning?
400
According to this theory, workers are solely motivated by money.
What is the classical theory of motivation?
400
What is the form of sexual harassment in which sexual favors are requested in return for job-related benefits?
What is quid pro quo harassment?
500
The network, unrelated to the firm's formal authority structure, of everyday social interactions among company employees is known as?
What is informal organization?
500
The evaluation of all work activities, materials flows, and paperwork to determine the value that they add for customers
What is Value-Added Analysis?
500
The process of monitoring production performance by comparing results with plans and taking corrective action when needed is?
What is Operations Control?
500
This theory suggests that people are motivated to work toward rewards that they want and that they believe they have a reasonable chance of obtaining.
What is Expectancy Theory?
500
What are two (2) pricing strategies for new products?