Career in Hospitality
Career in Hospitality con.
Skills for Success
Skills for Success con.
Misc.
100
A series of related jobs at different training and education levels.
What is a career ladder?
100
A natural talent or normal ability to do something.
What is an aptitude?
100
Communication of information and feelings without using words.
What is nonverbal communication?
100
A formal meeting between two or more people, during which questions are asked of one person.
What is an interview?
100
A room where guests sleep for one or more nights.
What is a sleeping room or guest room?
200
A term that means after high school.
What is Postsecondary?
200
The knowledge and power to perform a task.
What is an ability?
200
The ability to interact smoothly and productively with other people.
What are Interpersonal skills?
200
A letter that introduces you, highlights your strengths, and asks for an interview.
What is a cover letter?
200
Keeps all the information for all departments in one computer system.
What is a property management system (PMS)?
300
Surpervised on the job training that students do before they actually go out to the work industry.
What is an internship?
300
The aspects of work that are the most important to you.
What are work values?
300
The process during which two or more people talk nd listen together for the purpose of resolving a disagreement or a conflict.
What is negotiation?
300
A written document that lists a person's qualifications for a job, including education and work.
What is a resume?
300
Prearrival, arrival, occupancy, & departure.
What are the stages of a guest cycle?
400
The process of learning from a skilled professional.
What is an apprenticeship?
400
The highest career level that you want to reach.
What is a career goal?
400
The use of electronic technology for communication.
What is electronic communication?
400
Friendliness, Self Motivation, Teamwork, and Adaptability.
What are the components of a positive attitude?
400
A person who cleans the guest rooms.
What is a room attendant?
500
The term used to refer to education for people who have already completed their formal schooling and training.
What is continuing professional education?
500
A list of steps that you develop to reach your career goal.
What is a career plan?
500
Help wanted signs, job agencies, help wanted ads, and the internet.
What are ways to get a job lead?
500
Proper behavior in social situations.
What is etiquette?
500
Security features that are built into a building.
What is structural security?
M
e
n
u