Chapter 1 Innovative Management
Planning
What is one of the four basic functions of management?
Gantt chart
What is the name of a bar graph that measures planned and completed work along each stage of production by time elapsed?
Goal
What is a desired future circumstance or condition that an organization attempts to realize?
Decision
What is the name of a choice made from available alternatives?
Line
Which department performs tasks that reflect the organization's primary goals and mission?
Technical
What is one of the three categories of management skills?
Abraham Maslow
Who developed the hierarchy of needs theory?
Plan
What is the name of a blueprint for goal achievement and specifies the necessary resource allocations, schedules, tasks, and other actions?
Directive style
What is the name of the style used by people who prefer simple, clear-cut solutions to problems?
Project Manager
Who is responsible for coordinating the activities of several departments?
Organization
What is the name of a social entity that is goal directed and deliberately structured?
Frederick W. Taylor
Who is considered the father of scientific management?
Tactical goals
What is the name of goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goal?
Evaluation and feedback
What is the last step in the decision making process?
Span of Management
What is the name of the term used to describe the number of employees reporting to a supervisor?
Effectiveness
What is the name of the degree to which an organization achieves a stated goal?
Frank Gilbreth
Who pioneered time and motion studies that resulted in drastic reduction in the time patients spent on the operating table?
Appraise overall performance
What is the final step in the Management-by-Objectives process?
Uncertainty
What is the name of one of the four positions on the possibility of failure scale?
Collaboration
What is the name of the term, which means a joint effort between people from two or more departments to produce outcomes that meet a common goal or shared purpose?
General Manager
What is the title of the person who is responsible for several departments that perform different functions?
Max Weber
Who felt that the selection of employees should be based on competence?
Mission statement
What is the name of a broadly stated definition of the organization's basic business scope and operations that distinguishes it from similar types of organizations?
Coalition building
What is the name of the process used on forming alliances among managers during the decision making process?
Unity of command
What is the name of the term that means each employee is held accountable to only one supervisor?