Modern Management
Social Responsibility
Ethics
Diversity
More than can fit!
100
Becky's department has seen a number of layoffs in the last two months, and employee morale is very low. This is affecting the work atmosphere and productivity is declining. In this situation, the department manager's primary task will be to ________.
What is influencing
100
Billy has been asking about the pros and cons of social responsibility actions in his new role as Plant Manager. In your role as Vice President of Production, when you meet with him today regarding the firm's new social responsibility initiative, you could best summarize the need for social responsibility activities in the following sentence: "Regardless of which argument or combination of arguments managers embrace, we generally should make a concerted effort to ________ perform social responsibility activities beyond those ________ required." a. generally; legally b. voluntarily; generally c. voluntarily; legally d. legally; voluntarily e. legally, generally
What is voluntarily and legally?
100
Brenda works as an accountant in a software firm. She notices that the company has inflated its balance sheet to show profits, when in reality it is under loss. Brenda reports this inconsistency to the CFO and then to the local authorities, when the CFO refused to take action. What explains Brenda's actions?
What is whistle blowing?
100
The finance department of Lewis & Sons only accounts for 10% of the employees, but wields the decision-making power and controls resources and information. As a result, the finance department of Lewis & Sons is considered to be a ________.
What is a majority group?
100
Which of the following areas is an organization focusing on when it minimizes waste by not overproducing goods and generating a fair profit for stakeholders?
What is the economy?
200
People in the ________ stage may find it difficult to maintain prior performance levels, perhaps because they have lost interest in their careers or have failed to keep their job skills up-to-date.
What is decline?
200
The three sustainability gauges for organizational development - economy, environment, and society - considered collectively are commonly referred to as the ________.
What is the triple bottom line?
200
Areas covered under this act include maintaining generally accepted accounting practices and ensuring company structure and processes that enhance integrity and reputation.
What is the Sarbanes-Oxley standard?
200
A Japanese organization has just moved into the United States to expand its operations there. The management of the company places significant emphasis on Japanese culture and the ways of working. As a result, even after moving to the United States, the company prefers to hire more Japanese people than Americans. The company is said to have a(n) ________ attitude.
What is ethnocentric?
200
Ayesha is an Israeli immigrant to the United States. She works for a pharmaceutical company and is not only a gender minority, but also an ethnic minority in the company. Her peers, colleagues, and subordinates expect a lot from her. She is having a tough time fulfilling all these expectations. Ayesha is said to be facing ________.
What is role overload?
300
Ben is a manager at Transit Logistics, a logistics company involved in transportation and storage. He is in charge of monitoring the schedules of the truck drivers who transport the goods. In this scenario, the capital resource(s) of the organization is/are the ________.
What are trucks?
300
First Tee is a national not-for-profit organization based in St. Augustine, Florida, and is the official charity of the PGA Tour. The goal of First Tee is to build character among youth through the game of golf. Experiences in the program emphasize building core values like honesty, integrity, and respect for others within youth. This is an example of ________.
What is philanthropy?
300
Within their organizations, ________ must take responsibility for creating and sustaining conditions in which employees are likely to behave ethically, as well as creating and sustaining efforts aimed at minimizing conditions in which employees might be tempted to behave unethically.
What are managers?
300
Alice is an American student of Chinese origin. Her grades fell significantly during the last semester. Disappointed with her grades, Alice's teacher told her that she should be working harder and be more dedicated to her studies as a result of her Chinese heritage. The teacher's attitude can be described as ________.
What is stereotyping?
300
Which of the following skills become more important when a manager moves from lower-level management to upper-level management?
What are conceptual skills?
400
Which of the following is an error managers frequently make during the controlling function of management? a. not monitoring progress in carrying out plans b. not taking the time to communicate properly with organization members c. not establishing departments appropriately d. not exploring enough viable alternatives for reaching objectives e. establishing improper communication networks
What is not monitoring progress in carrying out plans?
400
Business behavior that reflects honesty in advertising about the worthiness of a product or paying suppliers a fair price for their goods is an example of the ________.
What is the virtue standard?
400
The Federal Reserve Board (the Fed) examines the relevant economic data and makes a judgment about the present and future state of the economy in order to set interest rates. If economic activity seems to be slowing down, the Fed might decide to lower interest rates as a means for stimulating economic growth. If the economy seems to be growing too fast and the inflation rate is increasing, it might choose to raise interest rates. Lowering or raising interest rates, in and of itself, is neither good nor bad; the rightness of the act depends on the consequences. This action is consistent with the ________.
What is the utilitarian standard?
400
A manager who is the most effective with respect to interacting in a diverse workforce has progressed to the ________ stage in managing a diverse workplace.
What is unconscious competence?
400
The ________ is characterized by self-analysis and the exploration of different types of available jobs.
What is the exploration phase?
500
Roger is assessing the amount of time and costs involved in completing today's production. Roger is assessing his unit's ________.
What is efficiency?
500
Milton Friedman believed the requirement for managers to be focused on socially responsible actions was ________.
What is unethical?
500
Roger believes in the statement, "what you give, you receive." He shows respect to everyone he knows and meets every day and expects them to show him respect. Roger's behavior is consistent with ________.
What is the golden rule?
500
_______________ gives employees the opportunity to develop an appreciation for both differences of culture and variations in personal characteristics
What is the multi-cultural approach?
500
Staffing an organization with nontraditional employees ________.
What improves the quality of management?
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