Managing Groups & Team
According to Tuckman, it includes forming, norming, storming, performing, and adjourning
What is the five-stage process for team development?
The motivation theory based on Pavlov's conditioning and Skinner's operant conditioning is called this.
What is reinforcement theory?
Its acronym/ mnemonic is OCEAN
What is the Big Five Factor Model of Personality?
The act of influencing others toward a goal
What is leadership?
Visible signals of organizational culture.
What are artifacts?
The stage of Tuckman's model of team development may group leaders finally move into coaching roles
What is performing?
In expectancy theory, this term refers to the anticipated satisfaction that will result from an outcome or how a reward or outcome is valued.
What is valence?
Being curious, original, intellectual, creative, and open to new ideas as described the Big Five Model
What is openness to experience?
The style of leadership that strives to show concern for employees’ feelings and to treat them with respect.
What is people-oriented leadership?
According to Lewin's three - step model, you must first do this to the organizational culture before implementing change management activities
What is unfreeze or thaw?
The stage of Tuckman's model of team development when group participants are polite and conflict-avoidant
What is forming?
The trolley problem is a thought experiment that presents a moral dilemma with no easy solution in regards to this type of decision-making.
What is ethical?
One of two job attitudes that has the greatest potential to influence how we behave at work
What is job satisfaction or organizational commitment?
It is when leaders make decisions alone without involving employees in the decision-making process
What is autocratic decision-making?
This framework explains how organizational culture changes based on how individuals self-select the companies for which they choose to work or exit.
What is attraction-selection-attrition?
A group pressure phenomenon that increases the risk of the group making flawed decisions by allowing reductions in mental efficiency, reality testing, and moral judgment
What is groupthink?
This type of listening involves taking time to understand the points being made rather than interrupting or multitasking.
What is active or reflective listening?
Individuals who score high on this Big 5 personality measure are seldom shy
What is extraversion?
This leadership orientation style may lead to burnout in employees.
What is task oriented?
An example of this type of artifact would be an annual ceremony to honor employees after 5 years of service.
What are rites and ceremonies?
A temporal factor that leads to groupthink
What is time pressure?
This U.S. law was enacted to reform corporate governance practices after major accounting scandals.
What is the Sarbanes-Oxley Act?
When an organization moves employees from job to job at regular intervals, it is practicing job this.
What is job rotation?
A leadership style intended to increase the intrinsic motivation of employees and create higher levels of commitment to organizational change
What is transformational leadership?
An example of this type of artifact is when the courtroom rises when the judge enters the courtroom.
What is a ritual?