Management
What are the 4 functions in management.
What is planning, organizing, implementing, and controlling.
List the 4 types of power.
What is position, reward, expert, and identity.
What management level sets goals for specific areas of the business.
What is Senior Management.
Which function involves motivating employees.
What is leading?
The power type that gains its influence based on the position within the company.
Position power.
Measures by which employees are evaluated.
Standards
Which level of management is typically comprised of CEOs, CFOs, and Presidents?
What is Senior level.
Type of organization chart that details who an employee reports to.
Hierarchical or line organization chart
Power type that gains its influence based on the employees perception of the manager.
Indentity power
Financial plans to help managers control costs.
Budgets
A manager who works closely with individual employees.
What is Supervisory or Bottom Level.
An organizational structure that is organized based on temporary teams that solve specific problems.
Matrix.
Which function deals with measuring performance, comparing present performance with standards, identifying deviations from standards, and taking corrective action.
What is controlling.
The power type that gains its influence based on the knowledge of the manager.
Expert power.
A weekly report detailing the times each employee will work.
A work schedule.
This level of management is responsible for developing and implementing strategic actions plans needed to achieve the organizational goals.
What is Middle.
Intrinsic & Extrinsic
Double Jeopardy---points double---worth $1000 List all functions and what they mean.
What is Planning - what objectives to pursue and what to do to achieve those objectives. Organizing - assigning activities, and providing the authority necessary to carry out the activities. Leading - guiding employee work toward achieving the company's goals. Controlling - performance against objectives, determining the causes of deviations, and taking corrective action where necessary.
The power type that gains its influence based on the manager's ability to issue punishments or rewards for an employee's actions.
Reward power.
Guidelines used in decision making.
Policies.
This level of management usually includes forepersons, crew leaders, and store managers.
What is Supervisory.
Double Jeopardy---worth 1000 points Name one part of a managers job that relates to human relations.
Staffing, Employee Evaluations, Self Awareness, Communication, Team Building, Job Satisfaction