CH 1 - Management
CH 2 - History of Management
CH 3 - Org Environs & Cultures
CH 4 - Ethics and Social Responsibility
100
Getting the work done through others.
What is MANAGEMENT?
100
Frederick W. Taylor
Who is considered the "FATHER OF SCIENTIFIC MANAGEMENT?"
100
Forces and events outside a company that have the potential to influence or affect it.
What are EXTERNAL ENVIRONMENTS?
100
Production Deviance; Property Deviance; Political Deviance; and Personal Aggression.
What are types of WORKPLACE DEVIANCE?
200
Planning, Organizing, Leading, and Controlling
What are the four functions of Management?
200
Frank and Lillian Gilbreth
Who are the HUSBAND AND WIFE TEAM KNOWN FOR THE USE OF "MOTION STUDIES?"
200
The economy and the technological, sociocultural and politcal/legal trends that affect all organizations.
What is GENERAL ENVIRONMENT?
200
Substantial Penalties and Gigantic Fines (approaching $300 million).
What are some of the ramifications of UNETHICAL BEHAVIOR (for nearly all business) [under the U.S. Sentencing Commission guidelines]?
300
Top Managers; Middle Managers; First-Line Managers; and Team Leaders
What are FOUR KINDS OF MANAGERS?
300
A graphic chart that shows which tasks need to be completed at which time.
What is the GANTT CHART?
300
Customers; competitors; suppliers; regulations; advocacy groups; etc.
What are components of SPECIFIC ENVIRONMENTS?
300
Ethical Intensity of the Decision; Moral Development; and the Principles of Ethical Decision Making.
What are the INFLUNCES ON ETHICAL DECISION MAKING?
400
Interpersonal, Informational, and Decisional
(According to Professor Henry Mintzberg), What are the THREE MAJOR MANAGERIAL ROLES?
400
The exercise of control on the basis of knowledge.
What is BUREAUCRATIC MANAGEMENT? (Max Weber)
400
The 3-step process of making sense of CHANGING ENVIRONMENTS.
What is ENVIRONMENTAL SCANNING; INTERPRETING ENVIRONMENTAL FACTORS; AND ACTING ON THREATS AND OPPORTUNTIES?
400
Selecting / Hiring Ethical Employees; Codes of Ethics; Ethics Traning; and an Ethical Climate
What are WAYS MANAGERS CAN ENCOURAGE ETHICAL DECISION-MAKING?
500
Technical Skills; Human Skills; Conceptual Skills; and Motivation to Manager
What are the SKILLS COMPANIES LOOK FOR IN MANAGERS?
500
Developed 14 Principles of Management
Who was Henri Fayol?
500
Values, beliefs, and attitudes shared by members of an organization.
What is the ORGANIZATIONAL CULTURE?
500
A business' obligation to pursue policies, make decisions, and take actions that benefit society.
What is SOCIAL RESPONSIBLITY?
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