Blooms Taxonomy
Used by engineers and educators to communicate to others who may not have the same level of knowledge as you.
What is Blooms Taxonomy?
He pioneered the use of statistics to monitor variability and control by inventing control charts
Who was Walter A Shewhart?
The D in DMAIC stands for.
What is Define
The overall philosophy from which the CEO and all the subordinates keep in mind and put into action in order to achieve success.
What is Corporate Market Philosophy?
The difference between units is called this
First level of Blooms Taxonomy
What is Remembering or Defining?
Created Ten Steps to Quality Improvement
Who is Joseph M. Juran
This phase contains control charts and histograms.
What is the measure phase?
Name two of the three corporate market philosophies.
Operational Excellence – cost or price is their branding
Product Leadership – innovation – be the first one on the block
Customer Intimacy – value added – their focus is on how you as the customer use their products.
The overall goal of six sigma and quality engineering?
What is to reduce variation?
Apply is what Blooms Taxonomy Level
What is level 3?
Best known for his Fourteen Points and the Seven Deadly Diseases.
Who is W. Edward Deming
What is the analyze phase
Walmart has this type of corporate market philosophy
What is Operational Excellence
In statistics we use this to understand the amount of variation in a population or sample
What is the standard deviation or sigma
Another name for "levels of learning"
The company that came up with 6 sigma quality improvement process in 1986
Who is Motorola
This phase selects the optimal solution(s), tests a pilot, and implements the solution
What is the improve phase
Quality can be defined in many ways name 3 ways quality is defined.
The number that is calculated that tells potential of the process to meet customer requirements is called this.
What is the Cp or the Process Capability Ratio
You Provide an Assessment and Evaluate the assessment results in this level
What is level 5
The DMAIC methodology was invented during the 1950s by this man and has been used by Six Sigma professionals for decades.
W. Edwards Deming
The Final Phase
What is control?
Name 2 costs of poor quality
prevention costs
appraisal costs
Internal Failure Costs
External Failure Costs
The 6 sources of variability are:
Materials, Machines or Equipment, People, Environment, Methods or Processes and Measurements