Plumbing Who?!
HVAC What?!
Admin When?!
Business Development Where?!
Keith and Cody Why?!
100

This is arguably the most challenging component that technicians have related to scheduling.

What is windshield time?

100

This is the most important need in the HVAC department.

What is a Lead HVAC Technician?

100

Outside of Keith and Cody, this is our longest tenured employee.

Who is Amy?

100

This is our largest customer.

Who is Homeserve?

100

This is the most important thing to consider on every job.

What is safety?

200

Today Priority Plumbing and Heating has a total of this many licensed journeyman or master plumbers.

What is 5?

200

This amount/percentage is required on any excavation or job that is greater than $5,000 and is not a bill out.

What is half down or 50%?

200

This is the next territory that Priority is expanding into.

What is Ft. Collins?

300

The required frequency to inspect backflow preventers.

What is one year?

300

This is arguably the most important request from the administrative team when it comes to each job.

What are notes?

300

Thermocombobulator.

What is Keith's reference to anything technical?

400
From accessible cleanouts, you have just cabled a mainline and performed a camera inspection. It is a standard (non-holiday, not HomeServe and not after hours) call with standard pricing (no discounts). This is what you charged.

What is $

400

This is the current company motto.

What is "Your plumbing and heating is our priority"?

500

This is the maximum number of feet that an employee can be required to walk in order to reach a restroom.

What is 500 feet?

500

Second to Homeserve this is Priority's biggest customer.

Who is American Capital?

500

This is the month and year that Priority was founded.

What is December, 2015?

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