Terminology
Agency Process
Forms
Differences
Payment Terminology
100

Another name for "private insurance"

What is Third Party Liability?

What is Commercial Insurance?

100

This can be done through FSA's website, the front desk, or over the phone.

What is paying their deductible, co-pay, or sliding scale fee?

100

The age when a youth needs to sign their own forms.

What is 12?

100

A service that is commonly provided for persons who have Medicaid that is not a billable service under most commercial insurance policies.

What is case management? (Community Support, Mobile Crisis Response)

100

The amount you pay for covered health care services before your insurance plan starts to pay.

What is Deductible?

200

Services provided by a health care provider with a contractual agreement with the insurance company.

What is In-Network services?

200

How someone can pay for services if they have no insurance.

What is a Sliding Fee?

200

Medicaid clients have a RIN. Private insurances have ___________________.

What is a policy number?

200

The age when a person can no longer be covered on their parent's health insurance.

What is 26?
200

A fixed amount you pay for a covered health care service after you've paid your deductible.

What is a copay? (Co-insurance is same thing)

300

A type of health plan that provides health care coverage to its members through a network of providers only.  No out-of-network benefits.

What is a Health Maintenance Organization (HMO)?


FSA will not be accepting HMOs.  HMOs require prior approval from their primary care physician.

300

The time needed to cancel without being charged a fee.

What is 24 hours?

300

The form you need to fill out once someone has third party liability/private insurance

What is a consent to bill?
300

Always the payer of last resort.

What is Medicaid?

People cannot opt to not use their private insurances and use Medicaid only.

300

The ongoing amount that must be paid for your health plan. Usually deducted from a paycheck.

What is Premium?

400

A type of health plan that supplies services at a higher benefit level when utilizing contracted providers, but also often includes some benefit coverage for out of network providers.

What is a Participating Provider Option (PPO)?

400

An identifier that both the agency has and individual clinicians also need. 

What is an NPI? (National Provider Identification number)

400

The central database that holds clinician's information for all insurance companies. Clinicians must create an account with them.

What is CAQH?

400

This could happen when you lose a job, or change jobs, have a baby, get married, turn 26, death of a family member.

What is a qualifying event?


400

The document that both the agency and the client receive that shows total benefits and client obligation to pay.

What is an Explanation of Benefits (EOB)?

500

An insurance plan subcontracts a set of benefits to another plan or network.

What is an insurance carve-out?

(E.g. Optum covers behavioral health for United Healthcare frequently.)

500

The number of co-pays a client can miss before pausing services?

What is three?

500

The place I can find the amount of my client's copay and deductible.

What is the Insurance Verification Form?

500

A contract between an insurance company and an out-of-network provider.

What is a Single Case Agreement?
500

The most you have to pay for covered services in a plan year.

What is out-of-pocket maximum?

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