Principles
SBHG Purpose
Partnering with people for positive change
What are the types of observations?
Routine, Increased, and Constant
Which form of communication do we want to use?
Assertive
What is Simple Assault?
Minor Threat
Reasonable Response to Aggravated Assault?
PP, Evasion, Crisis Communication, and Possibly Restraint
Formula for Assertive
"I" statement + 2 choices of alternatives
What are some alternatives to escalation?
Communication, Development, Environmental, Basic Needs.
CDEBN
Factors of Professionalism?
Motivation, Mood, and Attitude
Reasonable Force Response to Simple Assault?
Primary Plan/ Backup Plan, Evade and Crisis Communication
GTO
Between triggering phase and escalation to try to de-escalate client
Factors of Preparation?
Attire, Mobility, Preventative Measures, Self-Control, & Observation
What are the 4 motives for assault?
Fear, Frustration, Manipulation, and Intimidation
The 5 forms of Communication
Withdrawal, Passivity, Assertion, Aggressive, Assaultive
What are the phases of the Assault Cycle?
Triggering, Escalation, Assault Crisis, Recovery, & Post Crisis Depression
Pro ACT Premise
Staff who practice a systematic approach to crises are more likely to prevent incidents of assault and are less likely to injure or be injured.