Principles
SBHG Purpose
Partnering with people for positive change
What are the types of observations?
Routine, Increased, and Constant
Which form of communication do we want to use?
Assertive
What is Simple assualt?
A Minor Threat
What are the different Reasonable Responses to Different levels of Dangerousness?
Crisis Communication
Evasion
Primary Plan
Possible Restraint
What Kind of Observation should we always use?
Active & Intentional Observation
What is Simple Assault?
Minor Threat
How/Where can we find Interventions/Alternatives to use or to avoid with Clients?
In the Primary Plan or any Back up Practices in place
Safety Plan
Treatment Plan
Recovery Plan
What's Difference between Assault & Battery & Aggravated Assault?
Assault & Battery-Threat with actual Contact, doesn't require Medical attention
Aggravated Assault- Serious Threat that requires Medical attention
Name 4 Principles of Crisis Communication
Use Self-Control
Adapt Communication to the Assault Crisis
Be Patient
Assess and Identify the motive
Stay out of the way (keep moving)
Reassess and Adjust
Name some Preventive Measures In either of these categories about Clients. Either Medical and/or Mental Health Conditions, Personal History, Cultural Identity
Allergies
Anxiety Disorders
Psychotic Disorders
Physical, sexual, or substance abuse
Religion, LGBTQIA+, Preferred language, ablility or disability
Reasonable Response to Aggravated Assault?
PP, Evasion, Crisis Communication, and Possibly Restraint
Formula for Assertive
"I" statement + 2 choices of alternatives
What are some alternatives to escalation?
Communication, Development, Environmental, Basic Needs.
CDEBN
How can we support a Client Responding to Fear?
Reduce Threat, Validate, and Support
Factors of Professionalism?
Motivation, Mood, and Attitude
Reasonable Force Response to Simple Assault?
Primary Plan/ Backup Plan, Evade and Crisis Communication
What Kind of Non-Verbal Communication have you experienced with Clients?
Crossing of arms
Laying head on table
Turning away/back to you
Slow responses to your questions
GTO
Between triggering phase and escalation to try to de-escalate client
Name 3 Motives a Client may use when trying to Manipulate?
Staff Splitting
Guilt Tripping
Flattery/ Regression (acts younger than their age)
Promoting Confusion
Factors of Preparation?
Attire, Mobility, Preventative Measures, Self-Control, & Observation
What are the 4 motives for assault?
Fear, Frustration, Manipulation, and Intimidation
The 5 forms of Communication
Withdrawal, Passivity, Assertion, Aggressive, Assaultive
What are the phases of the Assault Cycle?
Triggering, Escalation, Assault Crisis, Recovery, & Post Crisis Depression
Pro ACT Premise
Staff who practice a systematic approach to crises are more likely to prevent incidents of assault and are less likely to injure or be injured.