Loyalty
New PRO's start on this Tier.
What is Silver?
This item is needed for a PRO to receive a referral rebate bonus
W9
The item that we should go over when a NEW pro comes into our Showroom.
What is a PRO Folder?
How a Pro receives a Credit account from The Tile Shop
What is with a NET30 Application?
All of the Tiers in our Loyalty Program
What are Silver, Gold, Platinum and Diamond?
The Percentage of the Order that PRO's get when referred.
What is 5%?
This type of PRO we want to offer our help with and hold back our Opinions.
What is an Interior Designer?
Where the customer can check their Loyalty status
What is Online, and monthly Emails?
The Person you send a Credit Application to
Who is Duane Schwartz?
PRO's can tier up on orders purchased AND this other means
What is a Referral Partner?
True or False, when a client purchases a project at retail, we can not enter a referral partner.
What is False?
All types of PRO's get this with every type of account
What are Free Samples?
A PRO has the ability to do this on PRO My Account?
What is Look up Invoices, Pay Invoices, Place Orders, Order Samples, Check Loyalty Status, Check Rewards Balances?
The place we find a Credit Application for a PRO.
What is The Groutline?
Perks of a Platinum PRO
What are Free Samples, 30% off Tile Orders and PRO Care.
In SAP, this is the Type of referral Partner that must be added in order to receive a Reward Bonus.
What is Y1?
The person who must be introduced to EVERY PRO in your showroom
What is your Store Manager (OR PMM)
What a PRO can review that a retail customer cannot.
What are Prices?
Forms of Payments a PRO can make on a NET30 terms Account.
What are Cash, Check, Credit Card and Money Order?
Our highest tier, how they get there, and the benefits.
What is?
Diamond
$50,000 annual spend
Free Samples, PRO Care, Free Delivery on orders over $100, 35% Off Tile orders
Other Rewards a Pro can get for referring clients
What is Tiering up in the Loyalty Program?
How a PRO can get featured on our Website
What is by #THETILESHOP?
All of the Advantages to PRO My account
Purchase online, print quotes, review selection sheets, order samples, pay balances, review account status.
The length of Time a PRO must Pay the balance off to avoid account being placed on hold
What is 30 Days?