Types of Problem Behavior
Triggers & Reactions
Conflict Resolution
Positive Group Dynamics
Self-Awareness & Growth
100

This behavior occurs when someone dominates the conversation, not allowing others to speak.  

Monopolizing 

100

This is a common trigger for monopolizing behavior, often because the person feels a need for attention or control.

Insecurity or anxiety 

100

This strategy involves taking a few moments to breathe and reflect before responding in a tense situation.

Using a "pause" or "cooling down" technique 

100

This group value is essential for open communication and means that members feel safe sharing their thoughts.

Trust 

100

This term describes the ability to recognize and manage one’s own emotions in a group setting.  

Emotional intelligence 

200

This behavior describes a group member who avoids eye contact, crosses their arms, and seems disengaged.  

Withdrawing

200

Name a reaction a person might have if they feel they are not being heard in a group.

Withdrawing or becoming silent 

200

When someone interrupts you, this type of statement helps you express your needs without blaming.

"I" statement 

200

This behavior encourages positivity and engagement by focusing on other group members’ strengths.  

Giving positive feedback or praise 
200

This skill involves acknowledging one's own triggers and working to respond constructively in group discussions.

Self-regulation 

300

This behavior occurs when a person constantly makes jokes or sarcastic remarks, disrupting the flow of discussion.  

Being overly humorous or deflective 

300

This emotional response can lead to defensive behaviors like interrupting or arguing in group settings.

Frustration or feeling threatened 

300

To manage monopolizing behavior, the group can agree to set this rule to ensure everyone gets a chance to speak.  

Turn-taking or time rule 

300

When group members take turns and everyone’s voice is heard, the group displays this key dynamic.

Inclusivity or respect 

300

When a person is aware of how they contribute to group dynamics, they display this quality.

Self-awareness

400

When someone constantly disagrees or challenges others’ opinions, it can be described as this behavior.  

Oppositional or argumentative behavior

400

Name a common trigger for disengagement in group members.

Feeling bored or disconnected from the topic

400

This skill involves listening to understand the other person’s perspective rather than just responding.  

Active listening

400

This group value involves respecting diverse viewpoints, even if members disagree.  

Tolerance or open-mindedness 

400

Practicing this involves reflecting on one’s own strengths and areas for improvement in a group context.  

Self-assessment 

500

This term describes a behavior where a person frequently talks over others and doesn't listen actively.  

Interrupting 

500

This emotion often underlies aggressive or hostile behavior in group settings.

Anger or resentment 

500

To resolve a conflict, it’s helpful to practice this, which involves seeing things from the other person’s perspective.

Empathy 

500

This technique encourages members to reflect on their words before they speak to promote a calm, respectful environment.

Mindfulness or thoughtful communication 

500

This skill is about continuously striving to improve how one interacts with others in group settings.  

Personal growth or professional development 
M
e
n
u