Conflict Basics
What is conflict?
Conflict is a disagreement between people with different ideas, needs, or goals.
What does “stay calm” mean?
Don’t yell or get too upset.
What is listening?
Paying attention to what someone says.
What is empathy?
Understanding how someone else feels.
What is a fair solution?
Something that works for both people.
Is conflict always bad?
No, it can help people solve problems.
How can you calm down?
Take deep breaths.
Why is listening important?
It helps you understand the other person.
How can you show empathy?
Say, “I understand how you feel.”
What does “work together” mean?
Solve the problem as a team.
What are common causes of conflict?
Because they think or feel differently.
Why should you not react right away?
You might say something you regret.
What is an “I” statement?
Talking about your own feelings.
Why is it important to see both sides?
It helps solve the problem.
What should you look for in a solution?
Something that helps everyone.
What should you do first in a conflict?
Stay calm.
What can you do if you feel angry?
Take a break.
Give an example of an “I” statement.
“I feel upset when that happens.”
Do you have to agree with someone?
No.
What should you do after the conflict?
Learn from it.
Why is conflict resolution important?
It helps build relationships and solve problems respectfully.
What is a good attitude in conflict?
Be ready to solve the problem.
Why shouldn’t you blame others?
It can make the problem worse.
Can you still respect someone you disagree with?
Yes.
What is the goal of solving conflict?
Fix the problem and stay respectful.