Critical Thinking
Critical Thinking involves:
1.) Establish What the Problem Is
2.) Determine Possible Solutions
3.) and___________ Solutions
What is Implementing
They are four common roles assumed by group members attending a meeting:
1. Group Leader
2. Gatekeeper
3. _____________
4. Dominant Member
What is the Devil's Advocate
This type of thinking for problem solving:
• Makes the process more successful
• Accesses the less-logical part of your brain
• Releases all sorts of unusual ideas
• Involves unconventional solutions to problems that are sometimes exactly what you are looking for
What is Creative Thinking
These are the words used in the Six-Word diagram method.
What are:
Who
What
Why
Where
When
How
The Storytelling process we learned about last week has this many steps.
What is 7.
Creating a ___________ statement helps you understand the problem, so you can develop a solution
What is Problem Statement
It is the biggest downfall of working in a group.
What is Poor Listening
This type of thinking used in problem solving is:
• Purely logical and generally very conventional
• Limits ideas to relevant solutions
• Useful for a problem that is clearly defined and needs a solution based on fact.
What is Analytical Thinking
This method involves using a _________ chart when:
• Analyzing data about the frequency of problems or causes in a process.
• There are many problems or causes and you want to focus on the most significant.
What is a Paretto Chart
This first step in storytelling provides sensory details that will allow the audience to actually see, hear, feel, and smell the different stimuli in your story world.
What is Immerse Your Audience.
It is the second phase of the problem-solving process
What is Determine Possible Solutions
It is a solution that all members feel they can support.
What is Consensus
It is the most effective problem-solving technique for group problem-solving.
What is utilizing both Analytical and Creative thinking.
This type of Diagram is used to fill in the potential causes:
1. Write the problem’s effect
2. Choose categories
3. Brainstorm
4. Assemble ideas
5. Analyze the diagram
What is a Fishbone Diagram.
This step in good storytelling always has a conflict and a plot; Keeps listeners/viewers at the edge of their seats, asking, “What will happen next?”.
What is Creating Suspense.
When introducing solutions, one proposes solution(s) to the appropriate decision-makers and __________.
What is evaluate and revise accordingly.
It is an action taken to demonstrate agreement or disagreement.
What is a Majority Vote
This method of problem-solving is most useful for a problem that is clearly defined and needs a solution based on fact.
What is Analytical thinking.
This type of Sheet is used to determine:
• The data can be observed and collected repeatedly by either the same person or the same location
• Collecting data on frequency
• Identifying patterns of events, problems, defects, and defect location, and for identifying defect causes
What is a Check Sheet.
This important step in storytelling is an event so dramatic that the audience will be talking about it for quite sometime later.
What is the S.T.A.R. momemt, "Something They'll Always Remember.
They are the two types of problem solutioning.
What is Individual and Group.
It is the best time to have a group process review.
What is at the End of the Meeting.
The four Critical Thinking Methods involve:
• Creative and Analytical Thinking
• Thinking Creatively
• Analytical Thinking
• Incorporating _________________________
What is Incorporating Creative and Analytical Thinking.
This type of analysis is used primarily for two purposes:
1. To decide whether to go ahead with the change
2. To increase your chances of success, by strengthening the forces supporting change and weakening those against it
What is a Force-Field Analysis
This last step in the Storytelling process takes our listeners on the path to triumph, most characters in stories received what we call a “spark,” a key piece of wisdom or advice that helped them overcome their obstacles and change for the better.
What is a Positive Takeaway.