Problem Tracking
This problem tracking priority code requires a return call to the client within 24 hours.
What is a priority 1?
One would type these 2 keys in PINQ in order to make a Demographic Change.
What is C and 2?
This is an acceptable reason for an Account Change.
What is a House account?
What is a Quest error?
What are multiple client accounts?
This form must be filed if a patient's requistion/accession cannot be located.
What is a MIA form?
This person is the oldest of the Kardashian sisters.
Who is Kourntey?
This department at Quest Diagnostics reviews all priority 1 problem tracking.
What is Customer Solutions?
Major Demographic changes are usually permitted if the client completes this form.
What is an I.D. Discrepancy Form?
One would type these 2 keys in PINQ in order to make an Account Change.
What are C and 1?
This forms abbreviations are PAND.
What is a Post Analytical Name Discrepancy Form?
In the Ice Age movies, this is the name of the woolly mammoth.
Who is Manny (Manfred)?
This is a customer-generated complaint problem or issue, which is resolved during the initial conversation with the client. They do not require additional investigation.
What is a Priority 3?
These types of tests are irreversable.
What is an I.D. Sensitive test?
What are PSC collection tests?
What are irreplacable specimens testing?
This form must be sent if Quest sent results to the icorrect client.
What is a PHITT Form?
This form must be filled out if we have a PHI breeach.
What is the PHITT form?
This actor plays the role of Captain jack Sparrow in the Pirates of the Caribbean.
Who is Johnny Depp?
This symbol is typed to display a list of problem types.
What is an Asterisk?
Regarding I.D. Sensitive testing, the result is changed to this type of message.
What is a TNP?
Account Changes can only be made in this program.
This forms abbreviation is PHITT.
What is PHI Incident Tracking Tool?
Who is Dnce?
This is the menu path in order to get a blank Problem Tracking screen.
What is 7,22,10?
This particular type of testing requires a call in order to make any changes.
All account changes require documentation in of of these two programs.
What is QBIC and ADT?
Eephon is his middle name.
Who is Larry?
This NBA star has won the league's MVP for the last 2 years.
Who is Stephen Curry?