Bed Bugs
If residential services are in place, what type of monitoring is expected to occur by the SSA?
In-person monitoring is expected to occur by the SSA when residential services are in place.
What are examples of appropriate situations that would require a case closing?
The individual moves out of county, unresponsive to planning, voluntary, death, etc. are some examples.
What does routine monitoring/continuous review consist of?
Face to face visits, emails, and/or telephone contacts.
How often is each SSA required to monitor outside of the typical workday?
Each SSA is required to monitor a minimum of 3 hrs outside of the typical workday, on a quarterly basis.
If there are ongoing health and safety concerns for an individual served by ACBDD, what should be done and who should be called?
A welfare check should be requested from the local authorities.
Will ACBDD assist with the extermination of bed bug in a group home setting?
ACBDD will not assist with the extermination of bed bugs in these settings.
The SSA is to ensure that the individual/family has a ___________ of being closed to SSA and/or ACBDD?
At which settings should continuous review occur?
At every setting at which an individual is receiving services.
How often is each SSA required to monitor on a weekend?
Once a year on a weekend between 4pm on Friday and 8am on Monday.
When should the SSA share the results of the monitoring review, and to whom?
The SSA will share the results within two weeks of completion with the individual, individual's guardian and providers identified in the ISP.
Typical assistance with bed bugs will only be provided to?
Individuals receiving residential services outside of the family home.
SSAs will provide individuals/families with _______ prior to closing the case?
Information about alternative community resources and information on how to reach back out to ACBDD if the need arises.
How often should face to face visits occur?
Face to face visits will occur on a quarterly basis for all individuals on an SSAs caseload or more frequently if needed.
What should be completed and submitted to your supervisor regarding after hours monitoring?
Each SSA will complete and submit to his/her supervisor a Quarterly Contact Tracking spreadsheet, including date, time and locations of where they intend to monitor.
Per the SSA rule (5123-4-02) how frequently are face-to-face visits required to occur?
Face-to-face visits must occur at least once annually or more frequently as needed by the individual.
What type of a cleaner is recommended for Employees to use to prevent carrying bed bugs?
Employees should use Enzyme Cleaner
How many attempts (documented in TCM) to make contact are required for a case to move forward with closing?
The SSA must ensure that there are 6 consecutive months of TCM documentation prior to requesting a case to be closed.
If an individual has intensive behavior supports or medical needs, how often should monitoring occur?
Monitoring needs to occur every 90-days per rule.
What is the primary location for monitoring/continuous review?
The primary location is the residence of the individual whose services are being monitored.
Due Process (waiver) or Resolution of Complaints (local funds) should be provided to individuals/guardians anytime services are ___________?
Approved, denied, reduced or terminated. Annual notification must also occur of Resolution of Complaints for anyone served by ACBDD.
How often will ACBDD funds the service for an individual and what is the maximum cost allowance?
ACBDD will only fund this one time within a two year cycle and the cost can not exceed $2500.
Out of the 6 consecutive month of attempted contact, how many attempts are required to be in person?
There must be a minimum of 3 in-person attempts prior to any case closing to SSA and/or ACBDD.
If an individual has transitioned to a new provider of HPC or PD-HPC within the past 12 months, how often should monitoring occur and what is established
Monitoring needs to occur within 30-days of the start of the new services to establish outcomes and determine known and likely risks.
What will be completed and submitted at your monthly supervision related to continuous review?
The monitoring checklist as well as the corresponding TCM will be reviewed.
What are the 7 assessment areas identified in the OISP?
Communication, Advocacy and Engagement, Safety and Security, Social and Spirituality, Daily Life and Employment, Community Living and Healthy Living.