Caller and Location Information
Mapping and Mapping tools
Street field through Excavation Area
Time Frame
Third column
100

This is the first field that you will look at once you have a SAT 1.0 pulled up.

What is the caller field?

100

The tool that draws the polygon around parcel for you

What is the down arrow?

100

Put this in excavation area first when pasting information from instructions field 

What is SAT?

100

15 working days

How long are the markings for a Normal ticket valid for?

100

One of the ending steps to perform 

What is submit?

200
This is the field that you will look in to make sure the phone number is complete.

What is the field contact phone number?

200

Use this command to first pull up the map to find address

What is the street tool?

200

This is not a required field and not every ticket will have this entered. There will be 1, but not 2.

What is cross st 2?

200

7:00 am on the 16th working day

When is a ticket no longer valid?

200

During this final part, you will compare the excavation area to the area that was mapped. 

What is the final verification?

300

This field must have first and last name.

Caller field 

300

What is the first resource to use when the ticket is not a direct hit?

Muni Link

300

This area is a drop down menu for the caller which include: front of the property, right side of the property, both sides of the road in front of the property.

What is the excavation area?

300

7:00 a.m. on the following business day 

When does the time start for a normal ticket?

300

In this section, you can find the date that locators have to respond to the ticket.

What is the Locate/Due by section?

400

This field is a free text area for the customer and can include a school, business, or church name among other things that are important for the location of the property 

What is the Subdiv field?

400

This tool is an external source that allows you to see an aerial view

What is VGIN
400

This is the street that touches or intersects with the working street.

What is the cross street?

400

2 working days

How long do utility operators / contract locators have to mark the lines after receiving notice from Virginia 811?

400

Remove information from this field by selecting cutting and pasting into excavation area

Instructions Field 

500

This is the field that will be the best person to contact if the locators have any questions

What is the field contact?

500

This tool allows you to manually draw the polygon around work area 

Pencil Tool 

500

If lot number is entered but no address, this must also be entered

What is driving directions?

500

One hour

Tickets must be transmitted by VA811 in this time frame, from the time the ticket is released 
500

Select this button after final verification to see a list of members that overlap the polygon

What is Get Mbrs?

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