Department #'s
What is the contact number for ProConnect Tax Online?
According to Form 1040, in TY19, what is the amount of the standard deduction when the taxpayer is single or married filing separately?
What is $12,200 ?
Where would you go to find articles related to the client's issue?
What is PCG Help Panel.
What application do you connect to first when starting your computer?
What is Global Protect. (VPN)
What is the contact number for Lacerte?
What is 1-800-933-9999.
Where in ProConnect Tax Online would you go to change the tax year you are viewing returns for?
What is the top left tax return drop down option.
What is the product we are supporting that is great to use as a main resource?
What is ProConnect Tax Online
Where would you go to input a W-2?
What is the Input Return Screen<Income<Wages, Tips, & Salaries.
What is the main communication board used?
What is Slack.
What is the contact number for QBO?
What is 1-800-488-7330
What tax years are supported within ProConnect Tax Online?
What is 2017-2024
Who would pull you for your phone reviews and assist you throughout the season.
What is a coach.
Where in the tax return would you input the tax payers address?
What is Input<General<Client Information<Address.
Where would you find the content to work in or review in training?
What is Docebo.
What is the contact number for Sales, new customers?
What is 1-844-877-9422.
According to Form 1040, in TY21, what is the amount of the standard deduction when the taxpayer is Married Filing jointly or Qualifying widow(er)?
What is $25,100.
Who can you utilize for support when taking contacts in proudction?
Who is Tier 2.
This tab will allow you to choose the Federal or State returns needed to be e-filed.
What is profile tab.
What is the name of the application used to create time punches?
What is Kronos.
What is the contact number for Sales Renewals?
What is 844-861-3603.
What tax years can be currently e-filed within ProConnect Tax Online?
What is the current year and 2 years prior.
Where would you go to find common issue with the product that may not have an article in HelpPanel
What is the Search bar in Slack.
This Alert will let you know if there is an issue that would prevent e-file.
What is critical diagnostics.
What application do you load to access Kronos
Chrome