Branch Rotation
The first thing a teller should do when a customer walks in
What is say hello
The is the name of the machine a customer can speak to a teller on.
What is an ITM
This is the length of the program
What is 18 months
You have this much time to make a first impression
What is 7 seconds
The best bank in New Jersey
What is OceanFirst Bank
The name of our investment partner
What is NEST EGG
The is the first thing an agent must do before giving them account information
What is verifying the customer
Credit, Security, HR and others
What are some of the department's EDGE rotates through
The color of Donna's suit
What is RED
The tallest building in Ocean County
What is the Tom's River Headquarters
The name of the role responsible for the sales culture in the branch
What is the Branch Engagement Banker
The customer care center receives over 900 of these every day
What are calls
Joe and Natalie
Who are our Peer Partners
This is what you created on your poster
What is a brand statement
This is the number of branches we have since the opening of Perth Amboy
What is 41
This is the fee the customer pays for using our coin counting machine.
What is nothing or free
This is the name of the CCC chat bot
What is hAIley
This is the name of the rotation Chris feels most passionate about
What is the frontline rotation
Businesses have brands and these also have brands
What are people
The name of OceanFirst Banks online learning system
What is OFBU
This is the primary responsibility of the branch manager
What is external sales
This is what an agent has to have a lot of when helping an upset customer
What is patience or empathy
This one word is what being in the program gives you
What is the EDGE
This company is most iconic for "My Pleasure"
What is chic fil a