Checking Accounts
Credit Cards
Allied
Money Market
Services
100

What is the minimum amount required to open a checking account?

$50

100

At what age can a person be added as an authorized user to a credit card?

14

100

What is the only type of loan we offer that is eligible for ALL Allied options?

Auto Loan

100

What is the minimum age to open a Money Market Savings?

There is no minimum age but under 18 requires an adult signer. 

100

Name 3 reasons we would waive a paper statement fee

  • The member must be over age 55 and indicates they are unable to use a computer to get their e-statements.
  • The account is for a custodial ownership or rep payee accounts.
  • Nonprofit organizations
  • Estate accounts
  • Disabled members on social security.
200

Which account has a monthly service fee of $4.75?

Access Checking

200

What is the point structure on a Platinum Rewards card?

*Bonus*

  • 3 points for every dollar spent on gas.
  • 2 points for every dollar spent on groceries.
  • 1 point on everything else.

Bonus: How can members redeem points? By going online or calling the rewards center. 

200

What Allied product will replace a lost or damaged key fob?

*Bonus*

VPP - Vehicle Protection Plan

Bonus Question and Answer: How often is a member eligible to replace the key fob under the VPP plan? One time per year. 

200

What is the minimum opening balance for an Investor Account and what is the requirement to open one?

$10,000 and must be NEW Money. 

200

How many days after enrollment does a member have to wait before using Zelle?

10

300

How many items are allowed on a Basic Business Checking before charging a fee?

*Bonus*

100

What is that transaction fee? $0.25 for each transaction.

300

What are the suggested limits for a "starter" credit card and what is the criteria for those limits?

$500 for working part time. 

$1,000 for working full time. 

300

How much does GAP cost? (Must have both answers)


Standard GAP costs $699.00 (Free look of 60 days) 

Refundable GAP costs $899.00 (Refundable at any time at a prorated rate)

300

How many withdrawals are allowed on an Exclusive Money Market before fees are assessed?

There is no limit

300

What are the three types of ODP and what do they cover?

*Bonus*

None:

  • ACH & checks declined, and NSF fee charged.
  • Recurring debit card payments will still post, and NSF fee will be charged.
  • Everyday POS/ATM will be declined but if they post and go negative, no overdraft privilege fee will be applied.

Standard: 

  • ACH & checks declined, and NSF fee charged.
  • Recurring debit card payments will still post, and NSF fee will be charged.
  • Everyday POS/ATM will be declined but if they post and go negative, no overdraft privilege fee will be applied

Extended: 

  • ODP fee for ACH, checks, and all debit card usage.

Bonus Question: What is the ODP limit on a Rewards Checking that is older than 30 days but less than 2 years old? Bonus Answer: $750

 

400

Explain the difference between "pre approval" and "pre qualification"

Pre-approval is the amount or product that the member is already approved for WITHOUT needing to pull credit. Pre-qualification is the amount or product that a member is LIKELY to be approved for but will need an application and credit pull. 

400

Name one situation where Paybreak coverage would cancel a loan balance no matter which tier of Paybreak you have. 

  • Death: Cancels loan balance 
  • Terminal Condition: Cancels loan balance 
  • Accidental Dismemberment: Cancels loan as of date of dismemberment. 
400

The Green Money Market account is grandfathered but what is the required minimum balance?

$10,000

400

How long is a new account hold?

*Bonus*

9 business days

Bonus question and answer: Name 3 items that are not subject to a new account hold: Treasury checks, ON-Us drafts, US Postal Money Orders, Federal Reserve Bank Checks, Federal Loan Checks, Cashier’s and Certified Checks

500

What is the required average daily balance in a GrowGreen checking account in order to earn interest?

$1,000

500

Name 3 benefits only available with our World Mastercard

  • Luxury Hotel Program
  • Airport Concierge Services
  • No Foreign Transaction Fee.
  • Earn points for every purchase equivalent to 1% cashback (5x points on hotels and airlines 2x points on gas purchases)
  • Global Service - can receive a new card next day within US and within 2 days almost anywhere in the world.
500

Name the three MBP Plans and describe what they cover. 

Easy Street which is factory type coverage, Main Street which is deluxe coverage, and First Street which is drivetrain coverage

500

Opening an Impact Money Market also enrolls you in the GreenState Foundation. What are the two main objectives of our foundation?

  • Housing & Homeownership: The foundation emphasizes the importance of stable, safe housing as a cornerstone of community and personal success.
  • Financial Education & Economic Empowerment: By offering resources for financial education and wellness, the foundation seeks to improve the financial stability and literacy of our communities, thus impacting overall life quality positively.
500

Name the hours of our ITMS and 6 things that can be done at an ITM. 

M-F: 7am to 6pm

Sat: 8:30am - 12:30 pm

  • Cash Withdrawal (up to $5000)
  • Cash Deposit
  • Check deposit
  • Check cashing (to the penny)
  • Cash back from a deposit
  • Replace debit or credit cards (order)
  • Account Payments 
  • Account Transfers 
  • Bill Exchange (for members only) 
  • Card Maintenance (debit or credit) 
  • Update Personal Information
  • Other Miscellaneous Account Maintenance
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