In Propio One, this can be customized for the client to best suit their needs.
What is the User Interface?
This term describes how Propio is not tied to a single device or platform and can be integrated into any system.
What is device agnostic?
The process of converting text from one language into another while keeping the meaning the same.
What is translation?
This feature lets clients view all interpretation data in one place.
What is a centralized dashboard?
This type of technology powers Propio Agent’s ability to understand and translate language.
What is artificial intelligence (AI)?
Propio One services can be accessed at these times.
What is 24/7/365
Propio carts are equipped with this audio device to improve sound quality.
What is a Jabra conference grade speaker?
IHR maintains this compliance to ensure patient data stays secure.
What is HIPAA?
This metric measures how quickly users are connected to interpreters.
What are connection speeds?
During a Propio Agent call, a client realizes the conversation is becoming too clinical. It has the option to connect quickly to over 20,000 of these.
What are human interpreters?
Propio One offers interpretation in this many languages.
What is 300+ languages?
During a patient interaction, a nurse taps on this included device on the Propio cart to connect to our language support services.
What is an iPad?
MT is an acronym for this term.
What Machine Translation?
This metric reflects user experience after interpretation sessions.
What is satisfaction rating?
A client who wants to access Propio Agent can do so here.
What is Propio One?
A patient arrives at the emergency department who is (LEP) and requires interpretation services, but their preferred language is unknown. This feature allows users to identify the language by having the patient point to it.
What is the “Choose a Language” button?
Propio carts are built to meet this standard, ensuring they are safe and durable for use in healthcare environments.
What is hospital grade?
IHR combines machine translation with this to improve quality.
What is human review?
Clients can view these three metric types on the dashboard.
What are remote, onsite, or translation metrics?
Propio Agent learns from this type of content instead of just books or vocabulary lists.
What are real interpreted conversations?
This capability allows interpretation services to be added directly into platforms like Zoom, Teams, or Webex
What is Propio Link
This Propio team is responsible for distributing carts onsite.
What is Implementation?
This status update indicates that human review has finished, either confirming accuracy or noting edits.
What is “Complete” or “Complete with Changes”?
This tab allows clients to view detailed data and build customized analytics.
What is the My Reports tab?
Propio Agent technology offers this type of interpretation for ease and convenience.
What is Voice-To-Voice interpretation?