Propio One
Cart
Instant Human Review
Analytics
Agent
100

In Propio One, this can be customized for the client to best suit their needs. 

What is the User Interface?

100

This term describes how Propio is not tied to a single device or platform and can be integrated into any system.

What is device agnostic?

100

The process of converting text from one language into another while keeping the meaning the same.

What is translation?

100

This feature lets clients view all interpretation data in one place.

What is a centralized dashboard?

100

This type of technology powers Propio Agent’s ability to understand and translate language.

What is artificial intelligence (AI)?

200

 Propio One services can be accessed at these times.

What is 24/7/365

200

Propio carts are equipped with this audio device to improve sound quality.

What is a Jabra conference grade speaker?

200

IHR maintains this compliance to ensure patient data stays secure.

What is HIPAA?

200

This metric measures how quickly users are connected to interpreters.

What are connection speeds?

200

During a Propio Agent call, a client realizes the conversation is becoming too clinical. It has the option to connect quickly to over 20,000 of these.

What are human interpreters?

300

Propio One offers interpretation in this many languages.


What is 300+ languages?

300

During a patient interaction, a nurse taps on this included device on the Propio cart to connect to our language support services.

What is an iPad?

300

MT is an acronym for this term. 

What Machine Translation?

300

This metric reflects user experience after interpretation sessions.

What is satisfaction rating?


300

A client who wants to access Propio Agent can do so here.

What is Propio One?

400

A patient arrives at the emergency department who is (LEP) and requires interpretation services, but their preferred language is unknown. This feature allows users to identify the language by having the patient point to it.

 What is the “Choose a Language” button?

400

Propio carts are built to meet this standard, ensuring they are safe and durable for use in healthcare environments.

What is hospital grade?

400

IHR combines machine translation with this to improve quality.

What is human review?

400

Clients can view these three metric types on the dashboard.

What are remote, onsite, or translation metrics?

400

Propio Agent learns from this type of content instead of just books or vocabulary lists.

What are real interpreted conversations?

500

This capability allows interpretation services to be added directly into platforms like Zoom, Teams, or Webex

What is Propio Link

500

This Propio team is responsible for distributing carts onsite.

What is Implementation?

500

This status update indicates that human review has finished, either confirming accuracy or noting edits.


What is “Complete” or “Complete with Changes”?

500

This tab allows clients to view detailed data and build customized analytics.

What is the My Reports tab?

500

Propio Agent technology offers this type of interpretation for ease and convenience.

What is Voice-To-Voice interpretation?

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